Poonam Sai
Marketing
Bangalore
Summary
Driven by a results-focused approach, I leveraged my expertise in performance metrics analysis and campaign management at Azuga - A Bridgestone Company to drive sales growth and enhance customer engagement. My ability to cultivate key relationships and implement targeted strategies has consistently resulted in significant business achievements, showcasing my analytical prowess and relationship-building skills.
Overview
6
6
years of professional experience
4
4
Languages
Work History
Senior Marketing Executive
Azuga - A Bridgestone Company
09.2022 - Current
- Completed and submitted monthly and yearly reports to support executive decision making.
- Enhanced customer engagement through the implementation of targeted social media campaigns and content strategies.
- Cultivated strong relationships with key clients, resulting in repeat business and long-term loyalty.
- Developed key partnerships with industry influencers to expand brand reach and drive sales growth.
- Responsible for Lead Attribution and Lead assignment based on the channel through which leads are received.
Lead Research Specialist
Azuga - A Bridgestone Company
03.2021 - 08.2022
- Developed comprehensive reports detailing research methodologies, results, and recommendations for future initiatives.
- Achieved significant improvements in data quality by developing rigorous quality control measures for the research process.
- Enhanced research efficiency by streamlining data collection processes and implementing advanced analytical tools.
- Strengthened organizational reputation with well-researched publications showcasing cutting-edge methodology advancements.
Quality Analyst
WNS Global Services
10.2018 - 01.2021
- Call monitoring for onshore agents (Business insurance calls recorded by the U.S sales specialist and monitoring the same)
- Semi voice process - Data validation and quality assurance.
- Business insurance calls recorded by the U.S specialist and monitoring the same ∙ Always a part of monthly calibrations and achieved the targets.
- Ensuring that all work is carried out on time with the company’s standards and external regulations.
- Meeting the requirements in order to reach out to the service level agreements. ∙ Giving advice and support on a range of quality issues as required.
- Helping with process training for new employees and subordinates
Education
Bachelors Of Commerce - Accountancy & Business Management
Jain College
Bengaluru, India 05.2001 -
High School Diploma -
Alva's PU College
Mangalore, India 05.2001 -
Skills
- Performance metrics analysis
- Promotions
- Campaign Management
- Prospect targeting
Timeline
Senior Marketing Executive
Azuga - A Bridgestone Company
09.2022 - Current
Lead Research Specialist
Azuga - A Bridgestone Company
03.2021 - 08.2022
Quality Analyst
WNS Global Services
10.2018 - 01.2021
Bachelors Of Commerce - Accountancy & Business Management
Jain College
05.2001 -
High School Diploma -
Alva's PU College
05.2001 -
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