Overview
Work History
Education
Skills
Software
Interests
Timeline
AdministrativeAssistant

Poonam Srivastava

Account Executive
Delhi

Overview

14
14
years of professional experience
2
2
Languages

Work History

Account Executive

Bird Travels Pvt Ltd
Connaught Place
11.2021 - Current
  • Respond to inquiries on status of client/ vendor payments and deposit
  • Assure timely payments
  • Assure daily posting of all payment and adjustment
  • Produce payment summary report
  • Handling and processing of incoming mails
  • Perform other duties as assigned , required or requested
  • Checking of the required documents for the payments
  • Regular follow ups with the branches regarding general vouchers and other routine requirements
  • Ensure smooth process of payments

HR Executive

Bird Travels Pvt Ltd
Connaught Place
08.2019 - 10.2021


  • Facilitated open communication channels between employees and management to promote a positive workplace culture.
  • Maintained up-to-date knowledge of employment laws, proactively investigating potential liabilities or risks within the organization
  • Update HR policies
  • Maintain HR records
  • Organise welfare camps for the employees
  • Monitoring staff performance and attendance
  • Managing leaves
  • Respond to the employees query and grievance
  • Ensuring team discipline
  • Looking after the health,safety and welfare of all employees
  • Assist in the process of nterview,offer letter, confirmation letter and exit procedure of the employees

Accountant

Bird Travels Pvt Ltd
Connaught Place
08.2018 - 03.2019

Accountant Cum Administrator

Caair Travels Pvt Ltd
Karol Bagh
05.2017 - 08.2018
  • Billing and Debtors Statement
  • Airline and supplier Reco for weekly payments
  • Airline uploading
  • Banking
  • Preparation of cheques and relevant vouchers
  • Preparation of Bank position and bank balances from bank
  • Monitoring the bank position and coordinating the banking of with the resources and management
  • Cash handling
  • Credit card reconciliation
  • Office upkeep
  • AMC and workout ng of equipment
  • Attendance
  • Suppliers to office interaction with vender
  • Dealing with rental, electricity,and office related issues

Account Executive

Visagee Communication
Krishna Nagar
05.2010 - 06.2016
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
  • Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
  • Coordinated with finance department to ensure timely payment of invoices, addressing any discrepancies or issues in a prompt and professional manner.
  • Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.

Education

Master In Commerce - M Com

Annamalai University
Delhi
2000

Bachelor In Commerce - Commerce

Bachelor in Commerce
Delhi University
1997

Skills

Lead Development

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Software

ITQ- Gallileo Financial package

Cash X - Financial pacakage

Professional Diploma in Software Technology and System Management (PSTM)

Interests

Music

Travelling

Timeline

Account Executive

Bird Travels Pvt Ltd
11.2021 - Current

HR Executive

Bird Travels Pvt Ltd
08.2019 - 10.2021

Accountant

Bird Travels Pvt Ltd
08.2018 - 03.2019

Accountant Cum Administrator

Caair Travels Pvt Ltd
05.2017 - 08.2018

Account Executive

Visagee Communication
05.2010 - 06.2016

Master In Commerce - M Com

Annamalai University

Bachelor In Commerce - Commerce

Bachelor in Commerce
Poonam SrivastavaAccount Executive