Poonkuzhali Meenakshisundaram

· Leadership & Team Management:

· Led a team of 18 through precise end-to-end NAV calculations.

· Resolved reconciliation breaks in TA, Cash, Stock, Forwards, Futures, Options, and CFD.

· Proactively addressed impactful breaks, maintaining KPIs in the green.

· Process Improvement & Client Interaction:

· Developed and evaluated SOPs for migrated processes.

· Conducted investigations on discrepancies, ensuring operational efficiency.

· Analyzed and addressed client queries and validation team concerns.

· Training & Development:

· Developed subject matter experts and implemented backup management.

· Provided necessary training to team members based on identified needs.

· Conducted regular team huddles, meetings, and one-on-one sessions.

· Continuous Improvement & Contribution:

· Contributed to the recruiting process by conducting technical interviews.

Coordinated with the project team for seamless application development.