Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Timeline
Generic

Pooraja Jagadeeson

AssociateProject Manager
Bengaluru,KA

Summary

Highly organized individual with more than 3 years working as Assistant Project Manager for tier 1 companies. Experienced in database administration and committed to providing outstanding client service and support. Confident Assistant Project Manager with demonstrated skills in Project Management and People Management. Highly effective at tackling multiple tasks at once and working with lots of different personalities.

Overview

10
10
years of professional experience
3
3
years of post-secondary education
7
7
Certificates
4
4
Languages

Work History

Associate Project Manager

Accenture Solutions Pvt Ltd
Banagalore, Karnataka
06.2019 - Current
  • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
  • Escalated incidents to next level to remain compliant with company's standards and procedures.
  • Created and maintained quarterly newsletter to make project progress, annual corporate strategy and upcoming projects information available to stakeholders throughout organization.
  • Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
  • Mentored and guided associates in approaches designed to exceed expectations of customers and members.
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
  • Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
  • Reported on status for each project to appropriate stakeholders.
  • Managed bookkeeping, prepared budgets and cost reports.
  • Closely collaborated with project members to identify and quickly address problems.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
  • Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Defined clear targets and objectives and communicated to other team members.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Organized internal audits and led efforts to determine and remedy deficiencies.
  • Increased IT productivity, efficiency, agility and responsiveness, leading team of 12 design VMware high-availability solution.
  • Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
  • Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
  • Sped up and simplified application and resource provisioning.
  • Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
  • Negotiated agreements, resulting in cost savings
  • Managed 4 project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
  • Empowered 4 project teams for technical development in Agile environment for IT program.
  • Directed large-scale development and implementation of end to end solutions to meet business needs and build client loyalty.
  • Developed project plans identifying key issues, approaches and performance metrics.
  • Analyzed architecture design, scoping, implementation, testing and deployment needs to define project requirements.
  • Determined best pricing and completed technology solution projects for IT assets for new data centers.
  • Designed, documented and executed maintenance procedures, including system upgrades and patch management using update manager.

IT Analyst

Tata Consultancy Services
Mumbai, Maharastra
11.2016 - 06.2018
  • Planned and conceived computer systems using information engineering, data modeling and structured analysis.
  • Experience in installation and configuration of IBM DB2 database, Oracle BIEE 11g, Oracle database on windows/ Linux.
  • Creating DB2 Database objects like tables, views and indexes etc. as recommended by the application team.
  • Table Space Management - Adding, dropping, extending, reducing and resizing table space.
  • Good knowledge on DB2 architecture and DB2 Logging.
  • Implemented Database Backup Strategies for various environments.
    Experience on HADR setup lying between primary and standby servers.
  • Good Experience in Restore the Backup images using Redirect Restore method from source to target server.
  • Expertise in using DB2 Movement Utilities like Export, Import and Load.

Technology Analyst

Infosys Ltd
Hyderabad, Telangana
08.2015 - 09.2016
  • Supported technology design, testing and execution by providing research-based product and process knowledge.
  • Oversaw technology services delivery, consulting with relevant personnel to assist with migration and troubleshooting.
  • Assisted with deployment issues by clarifying user questions and identifying problems, deconstructing into consumable sections and troubleshooting issues.
  • Collaborated with project teams to support new or enhanced products.
  • Led weekly cross-functional team meetings to drive continuous technical improvements.
  • Analyzed research trends, developing call-to-action plans to improve IT service effectiveness.
  • Managed new feature integration into current build with continuous integration software.
  • Ran diagnostics and conducted maintenance for software, resulting in improved operations efficiency.
  • Provided technical and functional recommendations based on project requirements.
  • Tested modified programs to check functionality and correct adverse impacts on programs or systems operations.
  • Developed, managed, measured and reported on service-level metrics to streamline IT assessment.

Team Lead

Institute For Electronic Governance
Hyderabad, Telangana
07.2010 - 08.2015
  • Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Participated in cross-functional team-building activities.
  • Reviewed component quality to assess conformance with tolerances and remove unacceptable products.
  • Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
  • Developed monthly and daily production output plans to deliver on customer service and financial metrics.
  • Cultivated productive and safe atmosphere while supervising team of 5 employees

Education

MBA - Computer Applications

Jyothismathi Institute of Technology & Sciences
Karimnagar
09.2006 - 06.2009

Skills

Project Resource Assessment

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Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of [Number] staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of [Number] in the development of [Project name].
  • Documented and resolved [Issue] which led to [Results].

Software

Db2 Adiminstration

Oracle Administration

Postgres Administration

Couchbase Administration

Java

Net

Linux

Shell Scripting

Certification

PMP - Project Management Professional

Timeline

AWS certified database speciality

01-2021

PMP - Project Management Professional

03-2020

Associate Project Manager

Accenture Solutions Pvt Ltd
06.2019 - Current

ITIL Foundation Certified

03-2019

ITIL Service Operations Certified

02-2019

ITIL Continual Service Improvement Certified

12-2018

Prince 2 Certified foundation

05-2018

Prince 2 Certified Practitioner

05-2018

IT Analyst

Tata Consultancy Services
11.2016 - 06.2018

Technology Analyst

Infosys Ltd
08.2015 - 09.2016

Team Lead

Institute For Electronic Governance
07.2010 - 08.2015

MBA - Computer Applications

Jyothismathi Institute of Technology & Sciences
09.2006 - 06.2009
Pooraja JagadeesonAssociateProject Manager