Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
Generic

Poornima Kuppala

Banglore

Summary

Dynamic Salesforce Quality Assurance Engineer with proven expertise at Infosys Ltd, specializing in automation testing using SmartBear TestComplete and Selenium. Adept at collaborating with cross-functional teams to enhance product quality and streamline processes. Strong analytical skills complemented by a commitment to delivering high-quality results in Agile environments.

Overview

9
9
years of professional experience

Work History

Salesforce Quality Assurance Engineer

Infosys Ltd
06.2024 - Current
  • Company Overview: Client: Citizens Bank – USA
  • Analyzing the User Stories.
  • Testing SAAS Salesforce-based commercial banking product in Agile team.
  • Implement test management system X-ray and standards for labels and tracking filters in JIRA.
  • Automating end-to-end regression test scenarios with SmartBear TestComplete tool with JavaScript.
  • Testing ETL with SQL queries to verify data transfer between Salesforce and AWS data lake.
  • Tightly working with Business owner and Devs in Agile Environment.
  • Attending scrum call and updating the testing status on daily basis.
  • Involved in sprint planning, sprint review and sprint retrospective and backlog refinement meetings.
  • Understanding the user stories containing requirements and functional specifications of the application.
  • Prepared and executed the test cases as per system requirements.
  • Client: Citizens Bank – USA

Salesforce Quality Assurance Engineer

Teksystems
01.2022 - 02.2024
  • Company Overview: Client: Citizens Bank – USA
  • Analyzing the User Stories.
  • Testing SAAS Salesforce-based commercial banking product in Agile team.
  • Implement test management system X-ray and standards for labels and tracking filters in JIRA.
  • Automating end-to-end regression test scenarios with SmartBear TestComplete tool with JavaScript.
  • Testing ETL with SQL queries to verify data transfer between Salesforce and AWS data lake.
  • Tightly working with Business owner and Devs in Agile Environment.
  • Attending scrum call and updating the testing status on daily basis.
  • Involved in sprint planning, sprint review and sprint retrospective and backlog refinement meetings.
  • Understanding the user stories containing requirements and functional specifications of the application.
  • Prepared and executed the test cases as per system requirements.
  • Client: Citizens Bank – USA

QA Engineer

Kranion Technologies Pvt Ltd
Bangalore
07.2018 - 02.2020
  • Understanding the Business importance towards the project and classifying the business requirements in an efficient way, developing test cases for the requirement, executing the test cases and reporting bugs.
  • Followed Agile/Scrum Methodologies for all of the project activities.
  • Process indexing and data entry of transactions with utmost attention to quality and quantity.
  • Automating test cases using Selenium with Java and Cucumber & BDD framework.
  • Worked on repositories like JIRA for documenting and tracking progress.
  • Extract the metrics and report the same to the management.
  • Collaborate with product team and engineering team to ensure high-quality data deliverable.
  • Troubleshoot data quality issues and work with the engineering team to perform root cause analysis.
  • Prioritize issues based on the business requirements and co-ordinate between the teams to get the issues fixed.

QA Associate

AXA Business Services
Bangalore
05.2017 - 06.2018
  • Company Overview: AXA UK is part of the AXA Group, one of the largest insurance brands in the world. In the UK AXA specialize in Insurance and Healthcare.
  • Understanding the Business importance towards the project and classifying the business requirements in an efficient way, developing test cases for the requirement, executing the test cases and reporting bugs.
  • Followed Agile/Scrum Methodologies for all of the project activities.
  • Process indexing and data entry of transactions with utmost attention to quality and quantity.
  • Create SQL scripts to validate data in database sources.
  • Worked on repositories like JIRA for documenting and tracking progress.
  • Extract the metrics and report the same to the management.
  • Collaborate with product team and engineering team to ensure high-quality data deliverable.
  • Troubleshoot data quality issues and work with the engineering team to perform root cause analysis.
  • Prioritize issues based on the business requirements and co-ordinate between the teams to get the issues fixed.
  • AXA UK is part of the AXA Group, one of the largest insurance brands in the world. In the UK AXA specialize in Insurance and Healthcare.

QA Manual & Automation Tester

Tekinroads Consulting LLP
Bangalore
08.2016 - 04.2017
  • Company Overview: Goodshop is an online shopping mall that donates a percent of your purchase price to your cause when you shop at one of 3,000+ partner stores.
  • Design test cases, test scenarios to test each user story with maximum test coverage and timely acceptance.
  • Understanding, testing and monitoring how the back-end process works (listings, price changes, order processing).
  • Experience in handling, testing and managing online/E-Commerce business using CMS tool.
  • Prioritize issues based on the business requirements and co-ordinate between the teams to get the issues fixed.
  • Troubleshoot data quality issues and work with the engineering team to perform root cause analysis.
  • Extract the metrics and report the same to the management.
  • Create and Maintain Automation test suites using Selenium.
  • Located web elements using XPath expressions, CSS Selectors etc.
  • Logged the defects in JIRA in order to perform defect lifecycle.
  • Worked on repositories like GitHub and used JIRA for documenting and tracking progress.
  • Followed Agile/Scrum Methodologies for all of the project activities.
  • Goodshop is an online shopping mall that donates a percent of your purchase price to your cause when you shop at one of 3,000+ partner stores.

Education

B.Tech - Computer Science and Engineering

J.N.T.U
India
01.2014

Skills

  • SmartBear TestComplete
  • Selenium
  • Cucumber
  • SQL
  • JIRA
  • Postman
  • Frontend Testing
  • Manual Testing
  • API Testing
  • Automation Testing
  • Database Testing
  • Reports Validation
  • Core Java
  • JavaScript
  • HTML
  • BDD
  • Hybrid Framework
  • Data Driven Framework

Languages

English

Personal Information

  • Age: 31
  • Gender: Female
  • Nationality: Indian

Timeline

Salesforce Quality Assurance Engineer

Infosys Ltd
06.2024 - Current

Salesforce Quality Assurance Engineer

Teksystems
01.2022 - 02.2024

QA Engineer

Kranion Technologies Pvt Ltd
07.2018 - 02.2020

QA Associate

AXA Business Services
05.2017 - 06.2018

QA Manual & Automation Tester

Tekinroads Consulting LLP
08.2016 - 04.2017

B.Tech - Computer Science and Engineering

J.N.T.U
Poornima Kuppala