Poornima N R
Bengaluru,KA
Summary
Proven track record in enhancing operational efficiency and staff productivity at Amazon through meticulous audits and process improvements. Excelled in designing impactful training materials and sessions, boosting team performance. Skilled in project management and effective communication, achieving brand consistency across digital platforms. Demonstrates strong attention to detail and a commitment to excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate - Retail Process, CMT
Amazon
01.2024 - Current
- CMT will be responsible for monitoring pricing parameters and involve audit operation
- Responsible to monitor and ensure the accuracy of the pricing analytics & operations team through audits and process improvement activities.
- Involved auditing operations teams & system outputs, suggesting and implementing process improvements.
- Maintained patient confidence and protected hospital by keeping information confidential.
- Maintaining self-productivity and guiding the team to reach the targets
Trainer
Website
03.2023 - 01.2024
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Used Powerpoint to design training materials for new employees and increase quality of work.
- Facilitated virtual, engaging and effective training sessions.
- Provided coaching and mentoring to employees.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Analyzed and evaluated training effectiveness and program outcomes.
Representative Operations
Concentrix Daksh Services India Private Limited
02.2022 - 03.2023
- Managed the content of our website, social media channels to brand consistency across all platforms.
- Ensured that all content was in line with company guidelines.
- Provided editorial support as needed by team members to help them meet their deadlines and m projects effectively.
- Developed and maintained positive relations and coordinated with team members to properly handle requests and questions.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
- Maintaining self-productivity and guiding the team to reach the targets
Education
Master of Commerce - Finance And Banking
Seshadripuram Institute of Management Studies
Bengaluru, India02-2023
Bachelo of Commerce - Accounting And Taxation
Seshadripuram First Grade College
Bengaluru, India09-2020
Skills
- Strong attention to detail
- Effective communication abilities
- Time Management
- Project Management
- Typing
- C/C
- Microsoft Excel
- Microsoft Powerpoint, word
- Tally ERP9
Certification
- Certified in Fundamentals and Basics in Computer
- Certified by Govt. as a Junior Typist in Kannada
- Certified by Govt. as a Senior Typist in English
- Diploma in computer Financial Accounting (Tally ERP.9)
Timeline
Associate - Retail Process, CMT
Amazon
01.2024 - Current
Trainer
Website
03.2023 - 01.2024
Representative Operations
Concentrix Daksh Services India Private Limited
02.2022 - 03.2023
Master of Commerce - Finance And Banking
Seshadripuram Institute of Management Studies
Bachelo of Commerce - Accounting And Taxation
Seshadripuram First Grade College
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