Summary
Overview
Work History
Education
Skills
Certification
Timeline
ACHIEVEMENTS & LEADERSHIP
CustomerServiceRepresentative
POORVANSH TRIVEDI

POORVANSH TRIVEDI

Senior Executive
Kolkata,WB

Summary

Highly organized and responsible individual with demonstrated capacity for handling multiple priorities with a positive attitude. Possesses an MBA in Business Analytics and Operations and hands-on experience in analytics, KPI monitoring and expertise in using data-driven insights for operational efficiency, cost control and budgeting and process optimization. Effective stakeholder management in dynamic environments. Seeking opportunities in Business Analysis, Operations Analytics and Strategy to drive business growth through operational expertise and data-driven insights.

Overview

4
4
years of professional experience
8
8
Certifications

Work History

Senior Executive

Blinkit
Kolkata
01.2025 - Current
  • Oversee multi-location dark store facility operations, ensuring 24*7 uptime, compliance, safety and KPI tracking.
  • Using critical thinking to resolve problems promptly and improving operations by providing exceptional support and services.
  • Cross-check data and reports to recognize discrepancies, if any, to address them promptly.
  • Monitor multiple projects' performance to identify areas of improvement and make adjustments.
  • Coordinate with cross-functional teams to resolve issues and mitigate disruptions.
  • Negotiate and manage third-party vendor contracts, resulting in cost savings and timely deliveries.
  • Reduced overhead costs through careful budget management and resource allocation.
  • Streamlined invoice processing, reducing average payment turnaround time.
  • Optimized supply chain logistics for store supplies, avoiding stockouts and excess inventory.

Management Trainee

Mozo Hunt Private Limited
Delhi, India
06.2024 - 08.2024
  • Developed problem-solving abilities through hands-on experience with real-life business scenarios.
  • Strengthened leadership skills by overseeing projects and guiding team members towards successful outcomes.
  • Handled day-to-day 100+ customer or client questions via telephone or email.
  • Collaborated with cross-functional teams to achieve goals on time and increased sales by 22%.

IT Recruiter

Tech Masters Info Matrix Pvt. Ltd.
Kanpur
07.2022 - 06.2023
  • Managed end-to-end IT recruitment across the US, APAC and Indian markets for 20+ overseas clients, using global job portals and professional networks.
  • Coordinated with C-suite stakeholders and hiring managers for managing pipelines, streamlining interviews and increased closures by 35%.
  • Led the integration and implementation of the ZOHO tool for the in-house team to improve hiring efficiency.

Education

MBA - Business Analytics & Operations Management

Mittal School of Business, LPU
Phagwara, Punjab
06-2025

Bachelor of Science - Physics & Mathematics

CSJM University
Kanpur, Uttar Pradesh
06-2023

Skills

Technical Skills: Excel (Advanced), Power BI, Tableau IBM, Cognos and Python (Basics) for Dashboards Creation, Data Management and Analysis

Technical Tools: Excel (Advanced), Power BI, Tableau IBM Cognos and Python (Basics)

Communication: Trackers, Slack and Mails

Soft Skills: Process Optimization, Vendor Management, KPI Tracking, Stakeholder Management, Budgeting, Cross-functional collaboration, Data-driven decision making

Certification

AWS-DA-02: Getting Started with Data Analytics on AWS

Timeline

Senior Executive

Blinkit
01.2025 - Current

Management Trainee

Mozo Hunt Private Limited
06.2024 - 08.2024

IT Recruiter

Tech Masters Info Matrix Pvt. Ltd.
07.2022 - 06.2023

MBA - Business Analytics & Operations Management

Mittal School of Business, LPU

Bachelor of Science - Physics & Mathematics

CSJM University

ACHIEVEMENTS & LEADERSHIP

  • CEO, Chanakya Student Organization (Aug 2024 – Mar 2025)
  • COO, Chanakya Student Organization (Feb 2024 – Aug 2024)
  • Managed and directed Aaghaaz Freshers Party to accommodate 1500+ students at LPU
  • Organized Industrial Visit to ITC Kapurthala Plant
  • Drove CSR initiative Chanakya Cares, festive donation drives and women hygiene awareness
  • Secured 3rd position in IBM-sponsored workshop on AI Bot Creation
POORVANSH TRIVEDISenior Executive