Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Timeline
background-images

Poorvi Gupta

Mumbai,MH

Summary

Experienced with technical troubleshooting, system maintenance, and engineering support. Utilizes analytical skills and collaborative efforts to enhance operational efficiency. Track record of applying problem-solving techniques and technical knowledge to achieve optimal system performance.

Overview

3
3
years of professional experience

Work History

Associate Technical Engineer

Kyndryl
05.2022 - Current
  • Manage and maintain infrastructure systems to ensure smooth operations and optimal performance.
  • Deliver timely technical support to internal teams and clients, resolving infrastructure issues efficiently.
  • Communicate complex technical details effectively to non-technical stakeholders.
  • Collaborate with cross-functional teams to identify root causes and implement sustainable solutions.
  • Adapt quickly to dynamic work environments and shifting project requirements.
  • Awarded Star Performer EHP for outstanding performance and contribution to service excellence.

Education

Bachelor of Technology - Electrical and Electronics Engineering

Reva University

Skills

  • Cloud Computing
  • TWS
  • CICS
  • Infrastructure Management
  • System Monitoring
  • Team Management
  • Customer Service
  • Problem-solving
  • Communication Skills
  • Adaptability
  • Quality Assurance
  • Fast Learner
  • Ability to Multitask
  • Ability to Work in a Team
  • Ability to Work Under Pressure
  • Application support
  • Incident management
  • Operating systems

Languages

English
Hindi

Hobbies and Interests

  • Dancing
  • Playing Badminton
  • Listening to Music

Timeline

Associate Technical Engineer

Kyndryl
05.2022 - Current

Bachelor of Technology - Electrical and Electronics Engineering

Reva University
Poorvi Gupta