Poorvi Sharma
Derabassi
Summary
Builds and retains high-performance teams by hiring, developing, and motivating skilled professionals. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
7
7
years of professional experience
Work History
Executive in HR&Admin
Hartmann India Limited
Derabassi
02.2022 - Current
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Created travel arrangements for senior managers according to their requirements.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Organized recruitment activities including job postings, candidate sourcing, interviewing and selection.
- Created and maintained personnel records in accordance with legal requirements.
- Scheduled or conducted new employee orientations.
- Hired employees and processed hiring-related paperwork.
Executive Administrative Assistant
Reflex Wellnes
Zirakpur
04.2021 - 01.2022
- Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
- Reviewed and processed expense reports and invoices for accuracy and completeness.
- Developed filing systems to maintain confidential records of personnel information and business activities in accordance with company policies.
- Prepared agendas for meetings; took minutes during meetings; distributed meeting notes to appropriate personnel.
- Greeted visitors upon their arrival; directed them to the appropriate destination or person; provided general information about the organization when necessary.
- Maintained up-to-date contact lists of vendors and suppliers while coordinating orders as required by executives.
- Ordered office supplies as needed while monitoring inventory levels to ensure adequate stock is available at all times.
- Managed director's calendar and prepared meeting agenda and materials.
- Made travel arrangements for employee trips and conferences.
- Created PowerPoint presentations used for diverse business needs.
- Managed and tracked expenses to meet company budget requirements.
- Managed daily invoices, reports and proposals.
- Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
- Followed proper accounting and bookkeeping procedures to support audits.
Travel Consultant
Policy Bazaar
Gurugram
03.2019 - 03.2020
- Provided customers with detailed information about travel destinations and packages.
- Assisted customers in making changes to existing itineraries or canceling trips.
- Organized promotional activities such as roadshows, seminars and workshops.
- Advised customers on travel insurance policies according to their needs.
- Explained benefits of purchasing travel insurance with clients.
Customer Care Representative
Concentrix
Noida
07.2018 - 02.2019
- Answered customer inquiries over the phone and via email.
- Provided accurate, valid, and complete information to customers.
- Resolved customer complaints promptly and professionally.
- Built sustainable relationships of trust through open communication with customers.
- Maintained a detailed record of all customer interactions, transactions, comments, and complaints.
Executive Assistant
Star Union Daichi
Indore
07.2017 - 01.2018
- Maintained confidential records and files related to executive operations.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Developed effective filing systems for easy retrieval of information when needed.
- Monitored incoming emails and responded accordingly in a timely manner.
- Ensured that all relevant paperwork was completed accurately prior to submission for approval.
Education
MBA - Hr & Marketing
Jaipuria Institute Of Management
Indore06-2017
BBA - HR & Marketing
Prestige Institute of Management
Gwalior06-2013
High School Diploma -
SVM
Sheopur04-2011
Skills
- Talent management
- Staffing
- Purchasing
- Time and resource optimization
- Budget forecasts
- Executive support
- Team player
- Financial tracking
Languages
Hindi
First Language
English
Beginner
A1
Timeline
Executive in HR&Admin
Hartmann India Limited
02.2022 - Current
Executive Administrative Assistant
Reflex Wellnes
04.2021 - 01.2022
Travel Consultant
Policy Bazaar
03.2019 - 03.2020
Customer Care Representative
Concentrix
07.2018 - 02.2019
Executive Assistant
Star Union Daichi
07.2017 - 01.2018
MBA - Hr & Marketing
Jaipuria Institute Of Management
BBA - HR & Marketing
Prestige Institute of Management
High School Diploma -
SVM
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