PORSELVI T
chengalpattu
Summary
Solution-oriented and problem solver with 9 years of experience building and maintaining, completing all assigned tasks accurately and efficiently. Highly skilled in communication, collaboration, and technical documentation.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Scope Lead
Santos Ltd
02.2023 - Current
- Performed as a scope lead for the team members on their daily tasks in IOT & Digital engineering service.
- creating ,maintaining and sharing the task reports to the management.
- Initiatives taken to be cross skilled with other applications to support the teams.
- Editing ,drafting and archiving Pdfs for documentation purpose.
Senior information specialist
Marks and Spencer
08.2022 - 04.2023
- Worked in retail service as a part of Promotion team whereas applies offers on products deemed to sale in relevant occasions.
- Supervised team of process associates to enhance accountability, develop professional skills and improve efficiency
- Coordinated with processes to eliminate weak points or bottlenecks in business operations
Process Associate
Telstra
05.2015 - 09.2021
- Analysing customer request regarding voice and internet services and implementing to thier locations at the back the service.
- Worked in various departments across the project including Billing management and error rectification team to provide resolution for the customers.
- Participation in developing new ideas, initiatives, products, and services in telecommunications.
Education
Master of Business Administration-Finance -
Madras University
03.2018
B.com Corporate Secretaryship -
Ethiraj College
03.2015
Skills
- Documentation reviewer
- Reporting and sharing the results
- Back end support
- Team building and coordinating
- Quick learner
- Active listener
Languages
English
Upper intermediate (B2)
Tamil
Bilingual or Proficient (C2)
Certification
- Completed HDCA Course and Tally ERP 09
- Certified for Internship completed in Ashok Leyland
- Rewards and recognition for Best performance in Telecom services
APPLICATIONS
- Siebel
- Maxim
- Jira
- OMP and WCS
- Myplant,Teambinder and Pims
Timeline
Scope Lead
Santos Ltd
02.2023 - Current
Senior information specialist
Marks and Spencer
08.2022 - 04.2023
Process Associate
Telstra
05.2015 - 09.2021
Master of Business Administration-Finance -
Madras University
B.com Corporate Secretaryship -
Ethiraj College
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