Summary
Overview
Work History
Education
Skills
Languages
Timeline
POTHURAJU MIDATHADA

POTHURAJU MIDATHADA

DEVARAPALLI (VILLAGE)&(MANDALAM) ANNAKAPALLE(DISTRACT). ANDHRAPRADESH

Summary

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

3
3
years of professional experience
2018
2018
years of post-secondary education

Work History

Relationship Executive

Sriram finance company
Chodavaram
07.2023 - 09.2023
  • Developed strong relationships with clients to enhance customer satisfaction and loyalty.
  • Assisted in managing client accounts to ensure accurate information and timely support.
  • Coordinated communication between clients and internal teams to streamline processes.
  • Provided timely responses to client inquiries, fostering a positive customer experience.
  • Maintained detailed records of client interactions using CRM software for easy access.
  • Conducted follow-up calls with clients to gather feedback on services provided.
  • Developed and maintained relationships with existing clients to ensure customer loyalty.
  • Generated reports on customer feedback, market conditions, competitor analysis.
  • Managed customer accounts by providing timely responses to inquiries and resolving issues promptly.

Supervisor

Om engeneering
VISAKHAPATNAM
08.2020 - 08.2021
  • Supervised daily operations and ensured compliance with safety standards.
  • Coordinated team schedules and delegated tasks effectively among staff.
  • Trained new employees on operational procedures and company policies.
  • Assisted in inventory management by tracking supplies and materials.
  • Communicated with team members to resolve operational issues promptly.
  • Implemented quality control measures to enhance production processes.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Directed and supervised team of 15 employees in daily operations.

Education

Graduation - B.com Computers

ANDHRA UNIVERSITY , VISAKHAPATNAM
05.2022 - 08.2024

Percentage:-70%

Intermediate - Auto Mobile Engeneering Technicians

GOVERNMENT COLLEGE , DEVARAPALLI
05.2015 - 03.2017

Percentage:-8.2

GOVERNMENT HEIGH SCHOOL , DEVARAPALLI

Persentage:-8.0

Skills

  • Customer relationship management
  • Account management
  • Feedback analysis
  • Data reporting
  • Quality control
  • Problem resolution
  • Time management
  • Service delivery enhancements
  • Qualifying customers
  • Issue resolution
  • Service assistance
  • Process development
  • Client relationships
  • Service support
  • Relationship review process
  • Customer relationships
  • Customer service
  • FLUENT IN (TELUGU)

Languages

Telugu
First Language
English
Beginner (A1)
A1

Timeline

Relationship Executive - Sriram finance company
07.2023 - 09.2023
ANDHRA UNIVERSITY - Graduation , B.com Computers
05.2022 - 08.2024
Supervisor - Om engeneering
08.2020 - 08.2021
GOVERNMENT COLLEGE - Intermediate , Auto Mobile Engeneering Technicians
05.2015 - 03.2017
GOVERNMENT HEIGH SCHOOL - ,

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POTHURAJU MIDATHADA