Poulami Bhattacharya

• Project Management: Worked with the implementation team ensuring projects were completed on time.
• Client Engagement: Liased with clients and other teams to address and understand the customer needs and suggest effective solutions.
• Training: Delivered training sessions to client and organizational staff to understand and implement products effectively.
• Process Improvement: Identified and implemented process improvements to streamline operations.
• Collaboration: Collaborated with teams to define, strategize and implement the strategies.

Implementation Co-Ordinator.

• Requirement Analysis: Conducted detailed
  analysis of client requirements and tailored solutions to meet their specific needs.
• Documentation: Prepared comprehensive documentation recording stages of the implementation.
• Testing: Coordinated with trainer to performed testing of software solutions to ensure they met client requirements and were free of defects.
• Collaboration: Worked closely with cross-functional teams, including developers, support staff, and sales, to ensure successful implementation and client satisfaction.

Enrollment Analyst.

• Data Management: Cross trained on
  Payerpath enrollments. Managed the enrollment data for clients, ensuring accuracy and completeness.
• Process Improvement: Identified and
  implemented process improvements to streamline enrollment operations.
• Compliance: Ensured that enrollment processes complied with regulatory requirements and industry standards.
• Client Support:Provided support to clients during the enrollment process, addressing any issues and ensuring a smooth experience.
• Collaboration: Worked with internal teams to ensure that enrollment data was accurately integrated into Payerpath.

• Learned new materials
• processes and programs quickly. Increased training efficiency by working closely with supervisor and coworkers
• asking questions
• and giving honest
• detailed feedback. Followed policies and procedures related to application methods and quality standards at all times. Established and implemented quality control processes and procedure

• Performed thorough research and analysis on data and created reports on research activities. Provided optimal assistance to research and support staff members. Performed research and gathered data to begin assignments.