Poulami Mitra
Bengaluru
Summary
Results-driven Project Engineer at Dell Technologies with expertise in Veritas NetBackup and VMware vSphere. Proven ability to enhance backup processes and train teams on best practices. Adept at troubleshooting complex issues and automating tasks with PowerShell, ensuring data integrity and operational efficiency. Strong analytical skills complemented by effective communication.
Overview
5
5
years of professional experience
Work History
Project Engineer
Dell Technologies
Bengaluru
03.2025 - Current
- Tools: - Veritas NetBackup, EMC Avamar, Cohesity, BMC Remedy, VMware vSphere.
- Working on filesystem, SQL, Oracle, and VM backup failures.
- Daily configuration and restoration of filesystem backups, Oracle, SQL, and VM backups.
- Installed and configured VMware ESXi hosts and vCenter Server Appliance in a nested lab.
- Created change requests for disk replacements, firmware updates, and network reconfigurations.
- Creating new backup jobs automatically for newly added VMs using PowerShell.
- Advised customers on use of products or services.
Backup Administrator
wipro enterprises private limited
Mysore
09.2020 - 03.2022
- Monitoring 24/7 backups and identifying any failed jobs. Review the error messages and logs of failed jobs.
- Review the error messages and logs of failed jobs. Verify that backup servers and agents are online.
- Collect and analyze backup logs (especially for failures).
- Managed, troubleshot, backed up and restored data, operating systems, files, documents and drivers to provide comprehensive systems management and support.
- Trained junior staff members on best practices for backing up systems.
- Create and update incident or service tickets (e.g., in ServiceNow).
- Escalate unresolved issues to L2 or L3 teams, with proper logs and details.
Education
Bachelor of Technology - Computational Science
KIIT University
Bhubaneswar05-2020
Higher secondary - Computational Science
Kendriya Vidyalaya Cossipore
Kolkata01.2016
Skills
- Veritas NetBackup
- EMC Avamar
- Cohesity
- BMC Remedy
- Service now
- VMware vSphere
- Python
- Microsoft Power BI
- SQL
- Backup
- Storage
- Networking
- Java
- C
- Linux
- PowerShell
- RDBMS
- Microsoft Excel
- Google Sheets
- Azure Cloud Fundamentals
- Databases
Accomplishments
- Ability to communicate effectively with stakeholders and align team efforts with business goals.
- Led a team of 10+ members to successfully deliver projects ahead of schedule, resulting in improved client satisfaction and enhanced project delivery metrics.
Disclaimer
I, hereby, declare that the above furnished information's are correct to my best knowledge.
Projects
Developed an alert system to handle priority of tickets (P1 and P2) using Python., Python Tracked and enabled disabled backups or scheduled not started using Python., Python Designed and implemented a Power BI dashboard to monitor backup failure trends and disk utilization across multiple Data Domain devices., Microsoft Power BI Created SQL scripts to track backup job history, failure patterns, and backup durations by querying backup logs stored in a centralized database., SQL
Languages
Bengali
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Timeline
Project Engineer
Dell Technologies
03.2025 - Current
Backup Administrator
wipro enterprises private limited
09.2020 - 03.2022
Bachelor of Technology - Computational Science
KIIT University
Higher secondary - Computational Science
Kendriya Vidyalaya Cossipore
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