Pousali Chakraborty

Software Engineer

Bardhaman

Summary

Dynamic Analyst 1 in Infrastructure Services at DXC Technology, specialized in Middleware Technologies including Apache and Tomcat. Excelled in enhancing team collaboration and leadership, significantly improving service offerings through meticulous process improvements. Achieved streamlined reporting, leading to a marked increase in customer satisfaction. Demonstrates exceptional analytical thinking and attention to detail.

Overview

years of professional experience

Work History

Analyst 1 Infrastructure Services

DXC Technology

08.2020 - Current

Middleware System Administrator dealing with Middleware Technologies ie., Apache httpd, Apache Tomcat, WAS, IIS, Weblogic, JBoss.
Strengthened team synergy by delivering complex insights via clear visualizations and detailed reports.
Streamlined internal knowledge sharing through comprehensive documentation of established operational procedures.
Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
Streamlined reporting processes, significantly reducing time required to generate insights.

Education

B.Tech - Applied Electronics And Instrumentation

Maulana Abul Kalam University of Technology

Kolkata

04.2001 -

Skills

Middleware Technologies ie, Apache, Tomcat, WAS, Weblogic, IIS

Accomplishments

Achieved reward for successfully automating a time consuming process (120 mins) to just 2 mins.
Supervised team of 20 staff members.
Received DXC Champs Award 4 times for excellent contribution to team.

Interests

Fitness

Music

Literature

Adventure Sports

Hobbies

A passionate Musician who loves to write and compose own songs. A voracious reader with a deep affinity for art and literature of all kind. A fitness enthusiast who loves to workout . A mountain lover who loves to undertake all sorts of adventure sports.

Timeline