P R Kumaravelu
Chennai
Overview
1
1
Language
7
7
years of professional experience
Work History
Assistant Manager
Optival Health Solution Pvt Ltd
Chennai
09.2019 - Current
- Monitored staff performance and developed improvement plans.
- Trained new employees on company policies, customer service excellence, and sales techniques.
- Resolved escalated customer complaints by offering practical solutions and maintaining professionalism.
- Oversaw daily operations, including opening and closing procedures, to maintain store standards.
- Led weekly staff meetings to discuss targets, performance improvements, and customer feedback.
- Monitored inventory levels, placing orders for stock replenishment to prevent shortages.
- Managed team rosters to guarantee optimal staffing levels during peak and off-peak hours.
- Organised staff training sessions on new product ranges, enhancing team knowledge and sales skills.
- Monitored compliance with health and safety regulations, reducing incidents in the workplace.
- Managed budget allocation for department expenses, optimising resource use and cutting costs.
Supervisor
Optival Health Solution
Chennai
09.2019 - 03.2026
- Maintained high standards of cleanliness and organisation in the workplace.
- Monitored inventory levels, ordering stock as needed to prevent shortages.
- Assisted in the recruitment and training of new staff members, building a strong, efficient team.
- Supervised team of 15, delegating tasks and monitoring performance to meet project deadlines.
- Coordinated training and mentoring for team members, maintaining skilled and well-performing group.
- Maintained workplace safety by observing occupational and environmental health requirements.
- Prepared detailed reports on team performance, productivity, and sales for senior management.
- Conducted regular performance reviews, providing constructive feedback to promote employee development.
- Implemented operational standards for high-quality manufacturing output.
Education
Sri Krishnadevaraya University
Sri Venkateswarpuram, IN-AP01-2018
Skills
- Team leadership
- Staff training
- Performance management
- Customer relationship building
- Product display creativity
- Sales reporting
- Inventory control
- Workforce scheduling
- Problem solving
- Operational support
- Store operations
- Customer handling
- Compliance awareness
- Negotiation
- Sales analytics
Languages
English
First Language
Interests
- Music
- New Project Working
- Reading Book
Timeline
Assistant Manager
Optival Health Solution Pvt Ltd
09.2019 - Current
Supervisor
Optival Health Solution
09.2019 - 03.2026
Sri Krishnadevaraya University