Experienced Data Analyst and Telecom Engineer with 8.5+ years in the telecommunications domain, specialized in Huawei SmartCare, Genex Discovery, and Customer Experience Management (CEM). Skilled in data analysis using Power BI, MySQL, and Python, with a strong background in RF optimization, KPI monitoring, and core network quality analysis. Recognized for excellence in project deployment, maintenance, and cross-functional stakeholder engagement.
Executed WCDMA site creation, configuring parameters including power, codes, and channels.
Migrated NODE-B from RNC to RNC while monitoring KPIs post-migration.
Troubleshot low throughput issues in HSPA cells and network congestion in UMTS networks.
Verified accessibility, retainability, integrity, and mobility metrics for WCDMA/UMTS systems.
Monitored daily KPI trends and addressed abnormalities to enhance performance.
Conducted cluster evaluations for pilot coverage and recommended modifications to improve KPIs.
Performed data analysis on call drops, neighbor analysis, and call setup failures using drive test logs.
Identified pilot pollution in UMTS and conducted interference analysis in GSM networks.
Tested functionality of newly integrated site (SCFT) to ensure operational readiness.
Identified and resolved sector swap and cross feeder issues promptly.
Analyzed call drops, handover, and coverage issues to enhance service reliability.
Evaluated quality and interference problems to maintain performance standards.
Troubleshot and resolved coverage and quality service issues through drive testing.
Conducted schema drives and MSC pooling to optimize network performance.