Prabal Kishor Bora

• Managed a team of seven members as a Relationship Manager for retail products at ICICI Bank in Assam, India.
• Developed and implemented strategies to drive customer engagement and increase product sales.
• Achieved a 15% increase in sales revenue through effective team management and client relationships.

• Managed retail asset products, including personal loans, business loans, Home loans, and Car loans, for North East Small Finance Bank in Assam, India.
• Oversaw a team of four members to ensure efficient operations and achieve sales targets.
• Implemented strategies to drive sales growth and increase market share in the zone.
• Collaborated with cross-functional teams to streamline processes and improve the customer experience.

• Managed consumer loan products and collaborated with 2 to 3 product dealers to promote EMI options to customers.
Successfully convinced customers to opt for EMI payment plans, increasing sales and customer satisfaction.
Achieved targets by effectively mapping out strategies to drive product sales and meet revenue goals.