Prabavathy
Digital Marketing
Chennai
Summary
Hand on 1+ year of experience in microsoft account. High result driven advertisement professional with strong interpersonal, communication and analytical skills. Manage the daily performance of Paid Search and Social programs through campaign management software. Provide optimization an yield management through various reporting tools.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Junior Ad Trafficker
Paragon Digital Service
Chennai
11.2020 - Current
- Inspect and manage digital campaigns in ad serving systems such as Google Campaign Manager, Google Display & Video 360, Facebook, Twitter, Instagram, Tik Tok Ads Manager.
- Experienced with Ads Trafficking, monitoring, Tagging and optimization under DCM
- Keep Observation on ad rotation and ad scheduling, Creation on floodlight tags and audience lists.
- Management of campaign performance, delivery and make optimization recommendations
- Create reports to monitor campaign delivery and to communicate relevant metrics to Account Management team
- Working knowledge of Media buying tools i.e. Prisma, word processing and business software, Campaign Manager 360.
- Proficient with Excel macros/pivot tables.
- Executing End to End campaign work flow.
- Understand stakeholders advertising needs.
- Ability to handle multiple simultaneous projects.
- Ability to prioritize tasks and meet all deadlines while producing quality
Customer Relationship Consultant
Allianz Partners
CHENNAI
10.2018 - 11.2020
- Reviewed overdue tickets and followed-up with customer support personnel to resolve root cause of delay.
- Liaised between customers and organization with particular focus on working with sales department.
- Managed customer relations on ongoing basis to maximize customer retention.
- Delivered superior customer service to strengthen relationships and drive future business revenue.
- There was a new Application which is launched on 2020 Called Ford Pass. This application purpose is giving a remote access to the vehicle manufactured on 2020.
- We will trouble shoot the issue occurs in the application. End to End process which comes as a issue in the application.
Telecalller
Empire Business Source
CHENNAI
02.2017 - 10.2018
- Provided information about available products and services including membership details and purchase advantages.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Set up appointments with interested customers according to schedule availability.
- Handled approximately [Number] inbound and outbound call requests per day to provide existing customers with answers to questions and schedule appointments.
- Delivered prepared sales pitch from script and persuaded potential customer to purchase product or service.
- My major role is to explain and convince the Life Insurance products to the Customers.
- I was also a Personal assistant for MD. Scheduling Meeting with Clients. Reminding the Appointments.
International Sales Executive
Data Desk Info Solution
Chennai
06.2016 - 12.2016
- Developed relationships with clients and potential clients to improve business growth.
- Improved sales techniques and made sales pitches to [Number] potential clients per quarter.
- Communicated product quality and market comparisons by creating sales presentations.
- Provided recommendations to promote brand effectiveness and product benefits, resulting in securing [Number] long-term accounts in [Timeframe]. Built relationships with customers and community to establish long-term business growth.
- My major role is to convince the Canadian customer and to explain about the Canadian product ROGERS.
Education
B.Tech - ECE
Prist University
Kumbakonam 07.2012 - 05.2016
Skills
Ads Creation
Employee training
Communications management
Digital marketing
Pricing structures
Technical Support
CRM
Receiving support
Additional Information
- On 2017 and 2018 received "Best Performer Award" for everymonth Target Achiever in Empire Business Source.
- On 2019 received "Top Performer Award" from "Mr.Anurag Mehrotra" who is the MD of Ford.
- On 2020 received "Quality Q1" Award from "Miss:Elena Ford"Who is the CEO of Ford.
- On 2020 received "Champ of the Month" Award Responsibilities:
- Interface with all levels of management both internally and at client sites. Maintains or oversees the proper maintenance of all personnel files.
- Working knowledge of telemarketing service, rules and regulations preferred.
- Have the ability to motivate others in a positive manner. Capability of handling Multi task
Timeline
Junior Ad Trafficker
Paragon Digital Service
11.2020 - Current
Customer Relationship Consultant
Allianz Partners
10.2018 - 11.2020
Telecalller
Empire Business Source
02.2017 - 10.2018
International Sales Executive
Data Desk Info Solution
06.2016 - 12.2016
B.Tech - ECE
Prist University
07.2012 - 05.2016