PRABHAKAR SAHANI
Pune
Summary
Experienced Cash Application Specialist with a strong background in accurately processing and reconciling payments. Proficient in ERP systems such as Oracle and SAP, with a proven track record in improving process efficiency and customer satisfaction. Adept at handling payment posting, discrepancy resolution, and account reconciliation while providing exceptional customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate - Operations
WNS Global Services Pvt. Ltd.
Pune
07.2024 - Current
- Processed High-Volume Transactions: Accurately applied daily cash receipts to customer accounts, ensuring all transactions were recorded promptly and correctly.
- Reconciliation: Regularly balanced cash receipts with bank statements and resolved discrepancies between the general ledger and sub-ledger.
- Wire Transfers: Electronic fund transfers, ACH, and wire transfers to customer's bank account.
- Data Entry and Accuracy: Maintained a high level of accuracy in data entry, reducing errors and improving the efficiency of cash application processes.
- Problem Resolution: Investigated and resolved unapplied and misapplied payments through research and communication with customers.
- Process Improvement: Identified inefficiencies in cash application procedures and recommended changes to optimize the workflow.
- Performed Comprehensive Cash Application Audits: Conducted detailed reviews of daily cash application entries to ensure compliance with company policies and accounting standards.
- Audit Trail Documentation: Created and maintained thorough documentation of cash application processes and audit findings for internal and external review.
- Process Standardization: Developed standard operating procedures (SOPs) for cash application auditing to maintain consistency and accuracy across financial reviews.
Apprentice - EPP
WNS Global Services Pvt. Ltd.
Pune
06.2023 - 06.2024
- Payment Processing: Accurately process and post customer payments, including cash, checks, and credit card transactions.
- Reconciliation: Reconcile daily cash receipts and resolve any discrepancies to ensure accurate financial records.
- Reporting: Generate and analyze cash application reports to ensure accuracy and completeness.
- Customer Interaction: Handle customer inquiries related to payments and account statuses.
- Record Maintenance: Maintain and update customer files, including changes in name, address, or account details.
- Compliance: Ensure all cash application processes comply with company policies and financial regulations.
Documentary Trade Operator
Deutsche Bank
Pune
12.2021 - 07.2022
- Data Entry and Accuracy: Entered and verified Letter of Credit (LC) details in trade finance systems with a high level of accuracy, including LC terms, applicant and beneficiary information, and transaction specifics.
- Transaction Processing: Executed the issuance, amendment, and cancellation of LCs in the system, ensuring compliance with UCP 600 and internal procedures.
- Documentation Review: Verified LC applications and supporting documentation for completeness and accuracy before input, ensuring all required fields and conditions were met.
- Swift Message Creation: Generated and reviewed SWIFT MT700, MT707, and related trade finance messages for LC transactions, ensuring accurate formatting and compliance.
- System Updates: Maintained up-to-date records of all LC transactions, amendments, and closures within the trade finance system.
- Error Identification and Resolution: Identified data entry errors, communicated discrepancies, and coordinated with relevant teams to resolve issues promptly.
- Adherence to SLA: Ensured all LC input transactions were processed within specified service-level agreements (SLAs) and deadlines.
- Internal and External Communication: Coordinated with Trade Finance Officers, clients, and banks to clarify and verify LC instructions and requirements.
- Compliance Check: Ensured that LC inputs adhered to Anti-Money Laundering (AML), Know Your Customer (KYC), and sanction regulations.
- Process Improvements: Recommended process changes to enhance accuracy and reduce input time for LC entries.
- Transaction Monitoring : Monitored and flagged high risk transaction country in trade finance systems for further investigation.
- Transaction Tracking and Reporting: Tracked the status of each LC transaction, generating periodic reports to provide management with insights on transactional trends and potential risks.
Education
Bachelors of Commerce - Cost & Works Accounting
Savitribai Phule Pune University - Pune
06.2018
Post-Graduation Diploma In Banking & Finance - Banking & Finance
NIIT - Pune
01.2018
Skills
- Payment Posting
- Reconciliation
- Dispute Resolution
- Analytical Skills
- ERP Systems Proficiency
- Customer Account Management
- Cross-Department Collaboration
- Attention to Detail
- Problem-Solving Abilities
- Process Improvement
- Operational Efficiency
- Key Performance Indicators
- Standard Operating Procedures
- Performance Tracking
- Training and mentoring
Certification
SAP FICO (S4 Hana)
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Marathi
Intermediate (B1)
B1
Timeline
Associate - Operations
WNS Global Services Pvt. Ltd.
07.2024 - Current
Apprentice - EPP
WNS Global Services Pvt. Ltd.
06.2023 - 06.2024
Documentary Trade Operator
Deutsche Bank
12.2021 - 07.2022
Bachelors of Commerce - Cost & Works Accounting
Savitribai Phule Pune University - Pune
Post-Graduation Diploma In Banking & Finance - Banking & Finance
NIIT - Pune