Prabhakaran Palani

• Collaborated with QA team to test software quality through manual and automated testing.
• Supported test review, defect control and configuration management within delivery pipeline.
• Wrote automated test suite for product and provided test coverage analysis.
• Created satisfied customers by providing attentive customer service and quick problem solving.
• Collaborated with product owners to stay current on intended functionality.
• Developed, implemented and maintained automated testware for scripts, functions and programs to boost testing efficiency.
• Developed efficient technical solutions to resolve wide range of business problems.
• Coordinated work with various teams to solve problems and improve efficiency for software testing and automation.
• Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
• Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
• Built automated test scripts to handle repetitive software testing work.

· Managing Core Banking implementation and identified as SPOC for the following modules to achieve end to end product deployment from Requirement gathering till Application Go live.

ü OFSAA (Market Risk and Compliance) implementation.

ü Treasury

ü Customer Communication management

ü Oracle GL

ü Relationship Pricing

· Involved in Proposal evaluation and Scoring of vendors based on technical Scope, Product coverage and capability

· Project/Program Management

ü Scope / Requirement Finalization

ü Interface/Process-Flow Designs

ü SDLC Flow, Project Plans

ü Risks/Mitigation

ü Integration Design Activities, Coordination

ü Testing Plan and Coordination

ü Operational Support for initial Post-Go Live Activities

ü Regular Coordination with Individual Partners for project progress, milestones, change request management, project decisions etc.

· Preparation of Banking Chart of Accounts for all the subsystem to consolidate at Oracle GL

· Understanding the Business requirement and providing Advisory solution and driving the implementation until Go live.

· Involved in complete data migration from various Source System interfacing with destination application.

· Understanding the Broader IT landscape with upstream and downstream application and deriving the Solution architecture for individual business scenarios.

· Involved in setting up business parameterisation for Asset and Liability products and achieved UAT for Core banking Flexcube products, actively co-ordinating with Oracle, Business and testing team for test closure.

· Mapping of Asset, Liability, Income and Expense GL in Core system which will flow into enterprise Oracle GL Financial system for preparation of Trail balance and Balance sheet.

· Designing the Accounting entries for CTS (Cheque Truncation System), MMS (Mandate Management system), and Treasury and Asset subsystem by properly identifying the GL to fit into Bank Chart of Ledger.

· Involved in end to end Oracle GL implementation for three different entities in Equtas Holdings.

· Defining the Branch hierarchy structure and understanding the GL day book balance for individual branches and validating Trial balance for the Bank.

Client: Citi Bank (EMEA Production Support 24*7)

Role: Senior Domain Consultant / Line of Business Manager for Core Banking Vertical.

Project Profile:

Citibank is the consumer division of financial services multinational Citigroup. In addition to standard banking transactions, Citibank markets insurance, credit cards, and investment products. Their online services division is among the most successful in the field claiming about 15 million users. Citibank was one of the first U.S. banks to introduce automatic teller machines, in order to give 24-hour access to accounts. Customers could use their existing Citi card in this machine to withdraw cash and make deposits

Citi EMEA L1L2 Production Support Project Provide support for local, regional and rainbow applications in 9 EMEA Countries (IPB, UK Retail, Czech Republic, Hungary, Egypt, UAE, Bahrain, Poland and Russia). Define and improve service maturity, perform risk management and track SLA/OLA report to enhance the overall service quality with optimum cost.

Responsibility:

· Managing Core Banking Vertical with 20 member team size across 24*7 Production support.

· Cluster Lead for Citi Rainbow project and responsible of post live implementation team, L1 & L2 Production support (EMEA Region).

· LOB Manager for Core Banking Domain from L1L2 Production Support team for EMEA region (9 countries)

· Business Analyst/SME for Citi Rainbow project IMPACS Core Banking module and ALS module. Good knowledge in CASA accounts and Retails Banking domain products in Rainbow implementation.

· Analyse client business requirements and relate them to the products capability by completion of implementation workbooks.

· Involved in Change management process, Release management and UAT testing phase in production support.

· Understand the Requirements and raise the clarification if required, also provide better solution for the requirement. Identify the issues during analysis and suggest improvements for the development in functional perspective.

· Preparation of FS document as per the Citi requirements and guidelines to cover the entire functionality from the BRD to the FSD.

· Responsible and part of Due Diligence and Transition team for L1 and L2 support project, and act as a project leader for the project by liaising with the offshore team, client and with various stake holders and complete the scheduled task on time for successful of the project.

· Analyse the issues raised by region teams during the FS business walkthrough and provide the solution to fix the issues for FS Sign-Off, also responsible for completion of FS as per the requirement and ensure the FS document is Signed off on or before the target date.

· Responsible for setting up the parameter after FS completion as it is part of Core Banking.

· Liaise with Client, Region, Project managers, Project team members, and various other stake holders to ensure the FSD’s are delivered.

· SME for Citi GPD team and responsible for resolving/clarifying all the queries and knowledge gaps with respect to the assigned modules for testers and test leads to proceed further with test case execution.

· Responsible for Quality deliverable by ensuring the test cases and scenarios executed in Sanity/SIT/UAT are 100% as per the requirements needs.

· Responsible for scheduling and conducting the Trainings on various modules for new/lateral entries joining the team. Also review and confirm the Reverse KT materials to ensure the understanding is met to the expectation by the trainees.

· Identified as Triage manager to scrutinise the inflow tickets and steps taken to prevent incorrect assignment and resolve if any clarification/functional understanding issues.

· Maintain steady backlog of tickets throughout the engagement and ensure the incidents are acknowledges and resolved within SLA based on priority/severity defined as per project SOW.

· Ensure proper Standard operating procedures are prepared and shared to the team for quick references in case of recurring issues.

Project Experience

Client: Standard Bank of Africa (May 2012 to Mar 2013)

Role: Module Manager for Finacle, a Core Banking Solution developed by Infosys.

Location: SA, Johannesburg (onsite)

Project Profile:

Standard Bank Africa (SBAF) has decided to implement the Finacle Core Banking application as “Core Banking System” to address the day to day operations in bank and also to provide best service to the customer of the standard bank Africa across all the African countries. Africa Core Banking Program has been planned to implement in two phases, Version 1.0 (Nigeria & Namibia) and Version 2.0 (Uganda, Botswana, Tanzania and Zambia).Standard Bank is therefore delighted with the successful launch of the new Finacle Core Banking Application in Namibia and Nigeria country. Finacle solutions address the core banking, e-banking, Islamic banking, treasury, wealth management and CRM requirements of retail, corporate and universal banks worldwide

Role: Test Manager

Responsibility:

1. Functional Testing on Finacle Implementation for Standard Bank of Africa (Multicounty Roll out)

Technology: Manual Testing, HP Quality Centre

Duration: 10 months

Responsibilities:

Ø Preparation of Project Plan

Ø Assisting the Offshore team by getting all the Technical and business clarification resolved by closely collaborating with Business and Development team.

Ø Responsible for initiating the Overall Defect Meeting with all the stakeholders and thus supporting the Testing team for smooth Execution

Ø Onsite Co-ordination for PBB Peripheral and Core Application

Ø Responsible for preparation and review of DSR, WSR and Manco Reports for External and Internal Stakeholders

Ø Preparation of Test Plan and Strategy

Ø Test Design and Execution

Ø Leading a team of 10 members in Functional Testing phase