Prabhakaran Rajendran
chennai
Overview
1
1
year of professional experience
Work History
Process Associate
BPO
chennai
03.2025 - Current
- Processed customer inquiries efficiently using CRM software.
- Assisted team members in resolving operational issues promptly.
- Collaborated with colleagues to streamline workflow processes.
senior software associate
BPO
chennai
02.2025 - Current
- Collaborated with team members to support software implementation projects.
- Assisted in troubleshooting software issues for clients and internal users.
- Documented technical procedures and user guides for software applications.
Senior Process Associate
bpo
chennai
02.2025 - Current
- Managed daily process operations to ensure timely service delivery.
- Collaborated with team members to improve workflow efficiency.
- Analyzed customer feedback to identify potential areas for improvement.
Senior Process Associate
BPO
chennai
01.2025 - Current
- Managed daily process operations to ensure timely service delivery.
- Collaborated with team members to improve workflow efficiency.
- Analyzed customer feedback to identify potential areas for improvement.
Process Associate
BPO
chennai
01.2025 - Current
- Processed customer inquiries efficiently using CRM software.
- Assisted team members in resolving operational issues promptly.
- Maintained accurate records of customer interactions and transactions.
Education
B.E Computer Science - Computer Science
Sri Ramanujar Engineering College
India06-2011
Skills
- Informatica powercenter proficiency
- Informatica MDM
- ETL development
- SQL programming
- Mapping skills
Timeline
Process Associate
BPO
03.2025 - Current
senior software associate
BPO
02.2025 - Current
Senior Process Associate
bpo
02.2025 - Current
Senior Process Associate
BPO
01.2025 - Current
Process Associate
BPO
01.2025 - Current
B.E Computer Science - Computer Science
Sri Ramanujar Engineering College