Prabhash Kumar

Work History

KLOUDRAC SOFTWARES PVT LTD

Noida

06.2022 - 09.2023

Developed and implemented strategic sales support processes resulting in 20% reduction in average sales cycle time
Managed end-to-end RFX (RFP/RFQ/RFI) responses with winning theme, resulting in 20% increase in conversion rate
Cultivated and maintained strong client relationships, leading to 25% increase in client retention and upsell opportunities
Conducted training programs for sales team on product knowledge, competitive positioning, and effective sales strategies, resulting in 25% improvement in their win rate
Spearheaded high-performing presales team, added significant contribution to Organization growth
Acted as key liaison between sales, marketing, and product teams, ensuring alignment and collaboration across departments
Assisted senior leadership in managing all aspects of operations.
Trained and mentored new employees on industry practices and business operations.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Demonstrated creativity and resourcefulness through development of innovative solutions.
Deep BRD discussion with client to ensure Company offering are in line with Business requirements
Identifying New Business opportunities and supporting Sales team in Deal closer
Partner with AM on roll-up of forecast and funnel

IGT SOLUTIONS PVT LTD

Gurugram

06.2021 - 05.2022

Managed global RFP working with 20+ global sales manager
Won multiple Large & complex Deals
Identifies organizes, and controls resources required to support bid production ensuring delivery of quality contributions from all team members
Manages bid team to ensure proposition and underpinning solution is developed to comply with customers' requirements and is aligned to overall winning strategy. Ensures production of all relevant assurance and governance collateral in timely, engaging manner to support review and subsequent approval
Works with Program Lead to identify, analyze, respond, and manage bid risks, assumptions and dependencies throughout lifecycle of bid
Preparing RFP responses and Bidding strategy preparation with winning theme
Bringing all stakeholders to participate in activities that provide strong transition to post-sales process and customer adoption
Support in developing & delivering customer presentations including solutions, value augmentations & business cases
Developed compelling presentation decks to gain approval for ideas and communicate results

Freelancer Consultant

New Delhi

04.2018 - 02.2021

Supervised client meetings to disseminate proper information and encourage participants to share ideas
Collaborated with clients to target issues and uncover methods that would increase operational efficiency
Customer Requirements Gathering functional/nonfunctional, requirement analysis
Helped client to achieve 20% sales increment with appropriate solutions
Collaborated closely with client to achieve their CAPX and OPEX goals
Bid Management on client's behalf
Resolved conflicts and negotiated mutually beneficial agreements between parties

HUAWEI TELECOMMUNICATION

Gurugram

12.2014 - 02.2018

Working closely with Account teams and client interface for immediate and future business for company
Managed 5 direct clients and contributing 15% in sales revenue in coordination with sales and account management team
Manage plan through to success and meet joint business goals, revenue, unit & accessories targets
Collaborated with R&D to achieve customer required features
Leads efforts to establish, develop, and expand market share and revenue attainment within named accounts.
Liaised between customers and product development team to recommend product improvements

NEC INDIA PVT. LTD

Bangalore | Delhi

02.2010 - 11.2014

Working closely with Sales, BD and Product Development teams to lead
Lead opportunity from Pre-Sales phase of sales Process from opportunity to PO
Effective BOQ and BOM preparation for billing and invoicing
Helped in winning multi million $ deal from one of prestige's client in telecom sector
Development team understand market dynamics and accordingly strengthen proposals
Identifying New Business opportunity and supporting Sales team in Deal closer
Gather competitor's intelligence of business offerings to make proposal more convincing and alluring

Arya Communication India PVT LTD

Mumbai|Jaipur|Delhi|Bangalore

11.2007 - 01.2010

Performed root cause analysis of reported issues to decisively discern and enact corrections
Provided guidance on installing and integrating new hardware components and software to remote clients
Held meetings to provide platforms for knowledge-sharing of discovered issues and recurrent custom complaints
Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.