Prabhash Mishra
New Delhi
Summary
Accomplished & result-oriented Business Leader with 7+ years of experience in Strategic Planning, Business Development, Product Management, Portfolio Management and Sales Lifecycle Management majorly in Internet companies Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
7
7
years of professional experience
Work History
Key Account Manager
Onsitego Electro Services Private Limited
06.2023 - Current
- Built and maintained strong client relationships to drive business growth.
- Secured high-value accounts like Allen,WazirX,MIT,CIBIL through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
- Improved business processes to increase productivity and align channel sales department with organization.
- Met and exceeded targets and growth metrics within assigned partner accounts.
- Managed potential channel conflict by fostering excellent communication and strict adherence to channel rules of engagement.
Senior Key Account Manager
Payed International Freemoney Limited
05.2022 - 06.2023
- Payed being an ecommerce website, role is handling of key accounts nurturing them to extract maximum business
- Plus addition of new outlets in f&b, retail and various other categories in offline channel which is direct competition with Zomato Pro, Dineout, Magicpin, etc
- Hence strategizing as per the market proposition
- Managed budget planning and forecasting for implementing a target sales strategy
- Conceptualized strategic plans for market development in different segments for better market penetration
- Successfully achieved highest sales for 3 quarters
- Leveraged key analysis, insights & team approach to drive organizational improvements and implementation of best practices in sales & marketing.
Sales Manager
Dunzo Digital Private Limited
11.2018 - 04.2022
- Dunzo, a Google funded e-commerce organization which works into marketplace model similar to Swiggy, Zomato, or Big Basket
- Merchant handling for entire south Delhi Zone
- Onboarding various restaurant outlets on Brand level acquisition is my key role
- Managing demand on Dunzo application, creating various brand sampling, running offers, and increasing the demand flow on application by various activities
- Develop ecommerce sales strategies to meet revenue and growth targets
- Implement and utilize analytics to track sales trends and identify opportunities for growth in B2C & D4B
- Conceptualize digital marketing initiatives, analyze data and measure results
- Pioneer and create new opportunities with ecommerce accounts, identifying white space and marketing opportunities to generate sales
- Build trust and foster a relationship to be recognized as a premium ecommerce supplier
- Become immersed and educated in all of the Bioworld categories, brands, and licensed products
- Conduct extensive online research, understanding marketing and sales strategies from all major ecommerce retailers
- Actively participate in scheduled internal weekly and annual sales meetings, preparing in advance to share relevant and beneficial information
- Collaborate with sales peers, design teams, and management to ensure that you are offering the very best assortment to the customer.
Key Accounts Manager
Quikr India Pvt Ltd
05.2018 - 11.2018
- Enterprise Sales: various brands like Ola, Uber, Quess Corp, etc
- Researching and identifying sales opportunity, generating leads, target identification and classification
- Reaching out to new customers and making presentations or pitches outlining the benefits of product/services
- Understanding the client requirements and then customizing the product/services as per their needs
- Maintaining relationship with all potential and existing clients
- Ensuring proper servicing and after-sales support to clients
- Data reporting to management and gathering market intelligence.
Senior Relationship Manager
ICICI Securities
06.2017 - 12.2017
- Monitor and address HNI clients banking and investment requirements
- Use financial acumen and investment expertise to review a client's personal data, align clients need through superior service, seamlessly align service delivery for enhanced experience; thereby helping the client to reach his short term and long term investment goals
- Focus on business development across liabilities, assets & fee to sustain and achieve growth in relationship value, revenues & improved client stickiness
- Achievement of product-wise targets
- Formulate outbound and inbound sales plan to acquire new HNI customers for increasing customer base of the portfolio
- Conduct risk profiling of all mapped clients for better advisory on investment needs
- Ensuring client contactability at all times through updation of latest contact details in all necessary systems
- Regular contact with all mapped clients through weekly/monthly calls
- Resolution of queries of all mapped clients within TAT specified
- Ensuring need-based product approach towards clients and regular reporting of product penetration
- Reaching out to all mapped clients on a periodic basis (defined) and cross-selling as many products as possible (as per the demographic, lifestyle, and risk profiling).
Education
MBA - Marketing
Insitute Of Management Studies
Ghaziabad, India04.2017
B.COM - Commerce
Shaheed Bhagat Singh College
New Delhi, India05.2011
High School Diploma -
Kendriya Vidyalaya
New Delhi, India2011
Skills
- Business development
- Relationship management
- Regional sales
- Crm
- B2B Sales
- Corporate Sales
- Marketing
- Key Account Management
- B2C Sales
- Data Analysis
- Cold Calling
- Collection Management
- MS Office
- Account Retention
- High-Impact Proposal Presentation
- Sales Program Creation
Personal Information
- Date of Birth: 11/08/93
- Gender: Male
- Marital Status: Single / unmarried
Timeline
Key Account Manager
Onsitego Electro Services Private Limited
06.2023 - Current
Senior Key Account Manager
Payed International Freemoney Limited
05.2022 - 06.2023
Sales Manager
Dunzo Digital Private Limited
11.2018 - 04.2022
Key Accounts Manager
Quikr India Pvt Ltd
05.2018 - 11.2018
Senior Relationship Manager
ICICI Securities
06.2017 - 12.2017
MBA - Marketing
Insitute Of Management Studies
B.COM - Commerce
Shaheed Bhagat Singh College
High School Diploma -
Kendriya Vidyalaya
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