Summary
Overview
Work History
Education
Skills
Certification
Disclaimer
Timeline
Generic

Prabhat Kumar Thakur

Sr. Manager – Delivery & Recruiting
Noida

Summary

Self-motivated, results driven professional with comprehensive knowledge of several aspects of recruiting with over 14 years’ experience in end-to-end recruitment in telecommunication, Banking, Manufacturing, Agricultural and Infrastructure domain. Qualify, interview and fundamentally examine candidates in Financial, Accounting, Investment and Trading, Banking, Healthcare, Pharmaceutical, Manufacturing, Engineering, Information Technology, and Human Resources industries. Strong knowledge of Windows 2000/2003/XP, MS Word, MS Excel and MS Outlook. I have very deep knowledge in recruitment and industries very well's am seeing currently recruitment in telecommunication, Financial, Accounting, Investment and Trading, Banking, Healthcare, Pharmaceutical, Manufacturing. Senior management professional, bringing strategic leadership and operational excellence to drive organizational success. Skilled in project management, team collaboration, and process optimization with keen focus on achieving results. Adept at navigating complex challenges, fostering culture of accountability, and adapting to evolving business needs. Known for strong decision-making, effective communication, and building high-performing teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

14
14
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Sr. Manager – Delivery & Recruiting

ICONMA
Noida
10.2023 - Current
  • Directed and managed numerous portfolios across diverse industries, including healthcare, pharmaceuticals, and IT/Non-IT, ensuring high-level strategic and operational success.
  • Played a pivotal role in team leadership, driving revenue growth, and consistently surpassing business development objectives, aligning with director-level responsibilities.
  • Regularly collaborated with 2 DMs, 4 RMs and more than 20 recruiters to evaluate performance indicators and ensure progress across all client portfolios, reflecting director-level oversight.
  • Conceptualized and executed innovative sourcing strategies to attract and secure top talent through various channels, demonstrating a director-level focus on strategic hiring initiatives
  • This role involves strategic planning, team leadership, resources allocation, and process optimization to meet and exceed client expectations and drive business growth.
  • Overseeing and nurturing relationships with a diverse portfolio of prestigious healthcare clients such as BCBSM, Walgreens, BCBSLA, Fannie Mae, Kaiser, KeyBank , Sedgwick, The Chubb Corporation and Principal financial
  • Oversee the delivery of high-quality candidates and client services, ensuring timely and effective communication, responsiveness, and problem resolution.
  • Lead and mentor the Delivery, Client Services, Onboarding, and HR teams, fostering a culture of excellence, collaboration, and continuous improvement.
  • Develop and monitor KRAs and KPIs to evaluate the performance of all teams in India, identifying areas for improvement.
  • Work closely with all departments, including operations, finance, and marketing, to ensure a seamless and integrated approach to client service and delivery.
  • Oversee contract negotiations and renewals, ensuring favorable terms and compliance with legal and regulatory requirements.

Director of Operations and Delivery

Advithri
Noida
04.2023 - 09.2023
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Defined, implemented, and revised operational policies and guidelines.
  • Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Monitored budget and utilized operational resources.
  • Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.

Sr. Manager – Delivery & Recruiting

ICONMA
Noida
08.2013 - 04.2023
  • Directed and managed numerous portfolios across diverse industries, including healthcare, pharmaceuticals, and IT/Non-IT, ensuring high-level strategic and operational success.
  • Played a pivotal role in team leadership, driving revenue growth, and consistently surpassing business development objectives, aligning with director-level responsibilities.
  • Regularly collaborated with 2 DMs, 4 RMs and more than 20 recruiters to evaluate performance indicators and ensure progress across all client portfolios, reflecting director-level oversight.
  • Conceptualized and executed innovative sourcing strategies to attract and secure top talent through various channels, demonstrating a director-level focus on strategic hiring initiatives
  • This role involves strategic planning, team leadership, resources allocation, and process optimization to meet and exceed client expectations and drive business growth.
  • Overseeing and nurturing relationships with a diverse portfolio of prestigious healthcare clients such as BCBSM, Walgreens, BCBSLA, Fannie Mae, Kaiser, KeyBank , Sedgwick, The Chubb Corporation and Principal financial
  • Oversee the delivery of high-quality candidates and client services, ensuring timely and effective communication, responsiveness, and problem resolution.
  • Lead and mentor the Delivery, Client Services, Onboarding, and HR teams, fostering a culture of excellence, collaboration, and continuous improvement.
  • Develop and monitor KRAs and KPIs to evaluate the performance of all teams in India, identifying areas for improvement.
  • Work closely with all departments, including operations, finance, and marketing, to ensure a seamless and integrated approach to client service and delivery.
  • Oversee contract negotiations and renewals, ensuring favorable terms and compliance with legal and regulatory requirements.

Technical Recruiter

Pinnacle Technologies
Noida
06.2012 - 08.2013
  • Sourcing, interviewing, and evaluating job applicants for contract, and expected to achieve personal Hiring numbers over the course of a year as well as team hiring goals.
  • Studying the requirement and searching consultants via job portals like Dice, Monster, Career Builder, Corp-Corp and E-Doors etc.
  • Maintaining and developing strong relationship with managers, contractors, HR Managers, consultants.
  • Working with more than 1000 third party vendors for fulfilling our Preferred Vendor sourcing needs.
  • Involved in sourcing, pre-screening, negotiating of compensation packages and coordinating technical managerial interviews.
  • Working on the assigned requirements.
  • Contacting and communicating with candidates through phone and e-mails.
  • Verifying Visa Statuses.
  • Short-listing candidates based on communication skills, technical skills, location and rates.
  • Gathering all the required information from the Candidates such as Educational Qualification, Total Experience, Skill Set Experience, Current Company, Current CTC, Expected CTC, Availability etc. and judging the capability of the Candidate.
  • Negotiating the salary with the vendors if the consultant is on H1B.
  • Check the qualities of all the resumes received and select the best resumes to be sent to the client.
  • Interacting with the Manager on daily basis regarding the Feedback of the Resumes sent and updates the Candidate with the status.
  • If the Candidate gets short listed, fixing a telephonic or a personal interview with the Client and keep in touch with both (Client and Candidate) until the final outcome of all the rounds of Interview attended or else inform the Candidate about the rejection and explain the reasons for the rejection.
  • If the Candidate gets selected, inform the Candidate about the same and confirm the date of joining.
  • Making the consultant sign the necessary documents Collect, organize, complete and file all paperwork like Bonds, Background check Clearance form, Drug test agreement, Rates confirmation, NCA, NSA and MSA and Reference Checks of available consultant.
  • Pinnacle Technology is a leading provider of customer-focused IT and electronic publication solutions for the global marketplace. Pace-setting device technologies, highly reliable computing and e-publishing solutions, and a worldwide corps of systems and services experts uniquely position Pinnacle Technology to deliver comprehensive solutions that open up infinite possibilities for its customers with refreshing approach to BPO industry.
  • Coordinated interview scheduling between candidates and hiring managers, ensuring a smooth selection process from start to finish.
  • Collaborated closely with hiring managers to understand technical requirements and align talent acquisition strategies accordingly.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Sourced and selected applicants for technical positions within company.
  • Conducted thorough candidate screening to ensure optimal fit for both clients and candidates, minimizing turnover rates.
  • Utilized various online and offline sources to find talented technical candidates and prepare for screening process.
  • Maintained accurate records of all recruitment activities and provided regular updates to stakeholders on progress towards hiring goals.
  • Onboarded new hires and set up training.
  • Wrote and posted technical job descriptions

Technical Recruiter

Gitashi Management Services
Noida
07.2011 - 05.2012
  • Company Overview: Gitashi Management Services is a Delhi based Human Resource Management Consultancy, promoted by seasoned HR professionals having experience in the field of hardcore recruitment and HR activities. We specialize into IT, Telecom, Engineering, Auto, Power, Real Estate, Consumer durable, FMCG and BFSI.
  • Working with Gitashi Management Services.
  • Coordinating with Group Heads & Cluster Heads for issuing Offer/ Appointment Letters.
  • Doing recruitment in IT Field from Software developer to Architect position.
  • Fetching the exact resume from portals and examine the candidate.
  • Scheduling the candidate and doing salary negotiation with them.
  • Worked with HCL Technologies, Agnity Technology, First Financial Bank, Indus Valley Partners, Secure Meter Pvt. Ltd., Sneider Electric, etc.
  • Gitashi Management Services is a Delhi based Human Resource Management Consultancy, promoted by seasoned HR professionals having experience in the field of hardcore recruitment and HR activities. We specialize into IT, Telecom, Engineering, Auto, Power, Real Estate, Consumer durable, FMCG and BFSI.
  • Developed strong rapport with candidates, providing support during interviews, offer negotiations, and onboarding process.
  • Collaborated closely with hiring managers to understand technical requirements and align talent acquisition strategies accordingly.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Sourced and selected applicants for technical positions within company.
  • Used Boolean searches to develop applicant portfolios for expected openings.
  • Conducted thorough candidate screening to ensure optimal fit for both clients and candidates, minimizing turnover rates.
  • Interviewed candidates using different interview methods and approaches.
  • Championed diversity initiatives in the workplace through inclusive recruitment practices that promoted equal opportunities for all candidates.
  • Coordinated with IT team leaders to forecast hiring needs and department goals.

Education

Bachelor of Science - Information Technology

Kuvempu University
DELHI
01.2012 - 12.2012

GNIIT - Information Technology

National Institute of Information Technology
DELHI
01.2012 - 12.2012

GED -

Kendriya Vidyalaya
Udhampur, J&K
01.2008 - 12.2008

High School Diploma -

Kendriya Vidyalaya
Udhampur, J&K
01.2006 - 12.2006

Skills

  • BI Tools

  • Reporting Tools

  • ETL Tools

  • C#

  • GUI

  • Java

  • AdoNet

  • AspNet

  • Html

  • Css

  • Javascript

  • SQL

  • ORACLE

  • TERADATA

  • DB2

  • Windows Server (2008/ 2003/ 2000)

  • Win 7

  • Vista

  • XP

  • Visual Studio 2005

  • 2008

  • 2010

  • Netbeans

  • Monster

  • Dice

  • Corp-Corp

  • Career Builder

  • LinkedIn

Talent development

Operations management

Resource allocation

Strategic planning

Certification

Microsoft Certified IT Professional Certification (MCITP).

Disclaimer

I hereby declare that the information given above is true to my knowledge and belief.

Timeline

Sr. Manager – Delivery & Recruiting

ICONMA
10.2023 - Current

Director of Operations and Delivery

Advithri
04.2023 - 09.2023

Sr. Manager – Delivery & Recruiting

ICONMA
08.2013 - 04.2023

Technical Recruiter

Pinnacle Technologies
06.2012 - 08.2013

Bachelor of Science - Information Technology

Kuvempu University
01.2012 - 12.2012

GNIIT - Information Technology

National Institute of Information Technology
01.2012 - 12.2012

Technical Recruiter

Gitashi Management Services
07.2011 - 05.2012

GED -

Kendriya Vidyalaya
01.2008 - 12.2008

High School Diploma -

Kendriya Vidyalaya
01.2006 - 12.2006
Prabhat Kumar ThakurSr. Manager – Delivery & Recruiting