PRABHAT TIWARI
Strategic Account Manager
Mumbai
Summary
Senior Strategic Account Manager with 7+ years of experience owning large-scale enterprise seller portfolios across B2B and B2C e-commerce. Proven track record of driving n 300M+ quarterly GMS through portfolio strategy, pricing governance, inventory planning, and cross-functional execution. Known for scaling high-impact sellers, leading complex peak events, and delivering sustained improvements across ROE, FBA adoption, and availability metrics in high-growth, metric-driven environments.
Overview
7
7
years of professional experience
Work History
Strategic Account Manager
Amazon India
08.2023 - Current
- Own end-to-end GL Sports portfolio performance, including annual planning, revenue forecasting, ROE governance, pricing strategy, FBA penetration, inventory health, and peak event execution.
- Delivered 12.35M GMS in Q3’25 and 11.22M GMS in Q1’25, achieving ~91% of annual business targets across a multi-brand portfolio.
- Improved ROE from 71.7% to 97.8% through seller-level operational hygiene, pricing corrections, and selection rationalization.
- Drove +518 bps YoY FBA GV growth through ASIN-level inbound planning and conversion improvement programs.
- Reduced Out-of-Stock GV from 29.9% to 20.1% through proactive replenishment planning and inbound tracking.
- Scaled high-impact sellers driving up to 12.1M GMS (100% YoY growth) and expanded international selection business to 15M annually.
- Partner with Operations, Finance, and Category teams to balance growth, margin, and customer experience trade-offs during marquee events including Prime Day, ARTs, and Jupiter.
Assistant Brand Key Account Manager
Udaan
01.2022 - 08.2023
- Owned P&L; pricing strategy, forecasting, and operational performance for mobile accessories categories generating 60M monthly GMV.
- Led private brand launches, generating 10M incremental revenue within initial months.
- Managed and developed a team of 5 BDEs, improving seller onboarding efficiency and GMV growth.
- Drove category growth through visibility, pricing, and inventory strategies in collaboration with demand and operations teams.
Regional Lead – Supply
Udaan
03.2019 - 12.2021
- Led mobile accessories categories generating 15M monthly GMV across multiple verticals.
- Managed and mentored a team of 7 BDEs across seller onboarding and supply operations.
- Improved category performance through demand-supply alignment, inventory planning, and operational controls.
Education
Bachelor of Commerce -
Mumbai University
01-2015
Skills
Senior Account & Portfolio Management
Enterprise Seller & Brand Ownership
Revenue Management
GMS Management
P&L Management
Annual Business Planning
Forecasting
Pricing Strategy
Promotion Strategy
Margin Strategy
Inventory Health Optimization
Inventory Availability Optimization
FBA Operations
Supply Chain Operations
FC Operations
Data Analytics
Business Metrics
Cross-Functional Leadership
Executive Stakeholder Management
Growth Strategy
Seller Lifecycle Management
Peak Event Execution
GTM Execution
Decision-Making in High-Scale Environments
Timeline
Strategic Account Manager
Amazon India
08.2023 - Current
Assistant Brand Key Account Manager
Udaan
01.2022 - 08.2023
Regional Lead – Supply
Udaan
03.2019 - 12.2021
Bachelor of Commerce -
Mumbai University
Leadership And Achievements
- Consistently rated top-tier performer; awarded Star Employee of the Year for business impact and execution excellence.
- Delivered n20Cr+ incremental GMS during peak events including Diwali and seasonal mega events.
- Reduced customer return rates to ~2% through operational controls and seller process optimization.