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Year of professional experience
Prabhati Aggarwal
Human Resources Professional
New Delhi
Summary
Results-driven HR professional with comprehensive experience in talent acquisition, employee relations, and HR administration. Skilled in coordinating recruitment, conducting orientations, and enhancing organizational efficiency. Strong communicator with a passion for fostering a positive, inclusive workplace. Eager to contribute to a forward-thinking HR team!
Overview
1
1
2
2
Languages
7
7
years of post-secondary education
Work History
Human Resources Manager
IDesign.Market
10.2023 - Current
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Structured compensation and benefits according to market conditions and budget demands.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Recruited top talent to maximize profitability.
- Processed employee claims involving performance issues.
- Strengthened communication skills through regular interactions with others.
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
Human Resources Intern
IDesign.Market
08.2023 - 09.2023
- Created and updated tracking spreadsheets using MS Excel and Google Sheets.
- Recorded employee complaints and helped resolve conflicts to address issues quickly and promote healthy work environments.
- Assisted with payroll processing tasks ensuring timely payments for all employees without discrepancies.
- Advocated for staff members, helping to identify and resolve conflicts.
- Assisted with writing job postings and job descriptions for boards.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
- Updated and maintained employee records to respond quickly to requests for information.
Human Resources Intern
Crowne Plaza, Rohini
05.2022 - 06.2022
- Conducted performance reviews and provided feedback to managers on employee performance.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Supported HR team in achieving hiring goals by screening resumes, conducting phone interviews, tracking candidate progress, scheduling interviews, and processing background checks.
- Assisted in development of employee recognition programs to boost morale and increase overall job satisfaction levels.
- Fostered collaborative work environment through participation in team-building activities designed to promote strong working relationships among staff members.
- Published daily Newsletter throughout the hotel via emails.
- Engaged in brainstorming sessions to develop strategies for enhancing employee engagement through "Winning Ways Wednesdays."
Summer Intern
Hyatt Regency
07.2019 - 10.2019
- Worked in the four core departments of the hotel- Kitchen, Front Office, Housekeeping and F&B Service.
- Developed and maintained positive relationships with guests for satisfaction.
- Streamlined check-in procedures for improved efficiency and reduced wait times.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Prepared reports on guest satisfaction levels and other metrics.
- Managed front desk operations, effectively handling reservations, cancellations, and special requests.
- Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
- Facilitated smooth communication between departments by relaying important information as needed.
- Monitored online reviews to identify areas for improvement and implement necessary changes accordingly.
- Boosted overall guest experience with thorough knowledge of hotel amenities and local attractions.
- Learned and adapted quickly to new technology and software applications.
Education
Masters in Hospitality Administration - Human Resources Management
Dr. Ambedkar Institute of Hotel Management
Chandigarh 08.2021 - 05.2023
Bachelors in Hospitality & Hotel Administration - Hotel Management
Dr. Ambedkar Institute of Hotel Management
Chandigarh, India 07.2018 - 05.2021
Class XII - Humanities
Maharaja Agarsain Public School
New Delhi, India 04.2017 - 05.2018
Class X -
Maharaja Agarsain Public School
New Delhi, India 04.2014 - 04.2015
Skills
Hiring, Onboarding and Orientation
Attendance & Payroll Management
Employee Relations
Employee Engagement Strategies
Exit Interviews and Processes
Records Management & Compliance
Forecasting Employment Needs
Problem-solving aptitude
Benefits and compensation management
Interests
Networking
Timeline
Human Resources Manager
IDesign.Market
10.2023 - Current
Human Resources Intern
IDesign.Market
08.2023 - 09.2023
Human Resources Intern
Crowne Plaza, Rohini
05.2022 - 06.2022
Masters in Hospitality Administration - Human Resources Management
Dr. Ambedkar Institute of Hotel Management
08.2021 - 05.2023
Summer Intern
Hyatt Regency
07.2019 - 10.2019
Bachelors in Hospitality & Hotel Administration - Hotel Management
Dr. Ambedkar Institute of Hotel Management
07.2018 - 05.2021
Class XII - Humanities
Maharaja Agarsain Public School
04.2017 - 05.2018
Class X -
Maharaja Agarsain Public School
04.2014 - 04.2015