Prabhat Kumar Dwivedi

Sales and Business Development:

• Drove offline sales through rigorous cold calling and meetings with potential clients, corporate entities, and organizations to promote the OYO portfolio.
• Successfully identified, onboarded, and developed channel partners to expand the market reach.

Market Research and Prospecting:

• Conducted periodic market research to identify different avenues for demand, collected competitor data, and effectively mined data to generate prospects.

End-to-End Sales Process:

• Managed the entire sales process from qualifying clients to closing deals and retaining/acquiring new accounts in PAN INDIA.
• Tailored product portfolio pitches according to the specific requirements of clients.

Field Operations and Planning:

• Efficiently planned and executed market-site visits within the assigned region to enhance sales opportunities.

Sales Performance Tracking:

• Maintained and reviewed a monthly sales tracker for accounts and targets, ensuring a systematic approach to monitoring and evaluating performance.

Financial Management:

• Ensured the collection of accounts receivable/outstanding amounts from clients/accounts, highlighting a commitment to financial responsibility.

• Taking ownership of the entire lead management, sales, and business development process for the real estate broker network in Gurgaon
• Developing and executing strategic sales plans to drive growth, increase market share, and achieve revenue targets
• Ensuring comprehensive data management to achieve 100% coverage of the assigned territory and tracking key performance indicators
• Conducting client acquisition campaigns and implementing lead generation strategies to position Housing.com as the preferred platform for real estate services among brokers in Gurgaon
• Managing service delivery to ensure client retention and cultivate positive references within the real estate broker network
• Providing valuable market intelligence, data analytics, and insights to the marketing team to support the development of targeted promotional and customer communication initiatives
• Taking responsibility for achieving revenue and coverage targets within the designated areas
• Developing and maintaining a robust database of brokers, conducting regular reporting, and implementing effective follow-up processes
• Engaging in frontline B2B sales activities, fostering relationships with brokers, and driving business growth through effective negotiations and closing deals
• Mapping new projects and identifying new builders in the designated territory to expand the network and enhance coverage
• Maintaining strong relationship management with existing brokers, ensuring comprehensive coverage of new projects launched by them
• Consistently achieving revenue and coverage targets, contributing to the overall success of Housing.com.

• Acquisition Phase: Achieved consistent success in acquiring new business accounts for Quikr Jobs, effectively promoting the platform's recruitment solutions to target clients
• Conducted market research and identified potential clients, building a robust pipeline and consistently exceeding acquisition targets
• Cultivated strong relationships with key decision-makers, leveraging persuasive communication and negotiation skills to close deals and secure new partnerships
• Collaborated with internal teams, including marketing and product, to develop customized solutions for clients, ensuring their specific hiring needs were met
• Retention and Renewal Phase (Senior KAM): Promoted to Senior Key Account Manager based on outstanding performance, entrusted with the responsibility of customer retention and renewal
• Implemented proactive retention strategies, including regular check-ins, upselling opportunities, and addressing any concerns or issues promptly
• Achieved high renewal rates by showcasing the value and impact of Quikr Jobs' solutions, effectively negotiating and securing contract renewals
• Territory Transfer and Expansion: Transferred from Noida to West and North Delhi to spearhead business growth in the new territory
• Developed a comprehensive territory plan, identifying target industries, key accounts, and growth opportunities to drive sales expansion
• Leveraged existing client relationships to expand business within the territory, as well as proactively identifying and acquiring new clients
• Collaborated with regional sales teams, providing market insights and sharing best practices to enhance overall sales performance
• Overall, demonstrated strong business acumen, relationship management skills, and a results-driven approach in both acquisition and retention phases, leading to consistent growth and success in driving B2B sales for Quikr Jobs.

• Demonstrated exceptional leadership skills as a Team Leader, overseeing a team of sales executives and driving their performance towards meeting and exceeding sales targets
• Provided guidance and support to team members, conducting regular training sessions and coaching to enhance their sales skills and product knowledge
• Implemented effective sales strategies and streamlined processes to optimize team performance, resulting in a significant increase in overall sales revenue
• Collaborated with cross-functional departments, including marketing and operations, to ensure smooth coordination and alignment of sales efforts with organizational objectives
• Monitored and analyzed sales data to identify areas for improvement, implementing targeted strategies to enhance team productivity and customer acquisition rates
• Acted as a point of escalation for customer issues, resolving conflicts, and ensuring a high level of customer satisfaction
• Conducted performance evaluations and provided constructive feedback to team members, contributing to their professional growth and development
• Led by example, consistently achieving personal sales targets and setting a benchmark for the team's performance
• Fostered a positive team culture, promoting teamwork, motivation, and a customer-centric approach among the sales team.

• Successfully promoted Hathway's cable and datacom services to potential customers, achieving consistent sales targets and exceeding quarterly quotas
• Conducted market research and identified key target areas to maximize sales opportunities, resulting in an increase in customer acquisition by 138%
• Collaborated with cross-functional teams, including marketing and technical support, to address customer needs and resolve any service-related issues promptly
• Utilized effective sales strategies and persuasive communication skills to negotiate and close deals, resulting in increased output
• Actively participated in sales training programs and workshops, enhancing product knowledge and staying updated on industry trends
• Mentored and trained new sales team members, sharing best practices and contributing to their professional growth
• Received recognition for consistently achieving sales targets and being instrumental in driving business growth within the assigned territory.