Prabhat Kumar Singh
Assistant Hospital Administrator
H.NO. 433/134,Padum Nagar Bhilai (C.G)
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Assistant Hospital Administrator position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
Work History
Assistant Hospital Administrator
SUYASH INSTITUTE OF MEDICAL SCIENCE PVT.LTD.
Raipur (Chhattisgarh)
11.2017 - Current
- Managing Approvals, Sanctions and Renewals - Liaising with respective departments for prompt action
- Preparing Monthly Compliance certificates - Liaising with respective departments for prompt action
- Generate Daily MIS
- Assisting in the conduct of various programs, meetings and seminars Variable cost per non-paying surgery
- All billing work .
- Stay current with healthcare conditions and their potential impact on the Hospitals policies and operations and, in collaboration withleadership council develops the short-term and long-term strategic
- Plan for the Hospital and its offered services.
- Ensures the strategic plan is articulated both internally and externally, and effectively delegates key activities to ensure timelyexecution of the strategic plan initiatives.
- Ensure smooth relations with MHQ - Attending CEO / CMO meetings, replying to mails of leadership council, providinginformation as required by leadership council
- Conduct Monthly Review Meetings- Chair MRMs and call for adherence of targets
- Ensuring quality of service from non-medical staff – Monitoring performance and annual performance assessment
- OP to IP conversion rate -patient counselled and converted to surgeries
- Average surgery realization
- Patient Satisfaction Survey
- Submission of BSC on time - Take all necessary action with various departments for the adherenc
- Resolved problems, improved operations and provided exceptional service.
- Improved operations through consistent hard work and dedication.
Administrator
Matashree Natralaya
Bhopal (M.P.)
01.2017 - 10.2017
- Maintained personnel records and updated internal databases to support document management.
- Computerized office activities, maintained customer communications and tracked records through delivery.
- Collected, validated and distributed information to employees.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel. Planning and Strategizing
- · Stay current with healthcare conditions and their potential impact on the Hospitals policies and operations and, in collaboration with leadership council develops the short-term and long-term strategic
- · Plan for the Hospital and its offered services.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Coordinated with human resources department to handle payroll and personnel databases.
- Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue.
Executive Housekeeper/Maintenance In Charge
Sona Group, Raipur
Raipur
10.2015 - 12.2016
- Good knowledge of housekeeping processes & procedures.
- Excellent standards of hygiene and cleanliness.
- Capable of working to a very high standard and on own initiative
- Servicing areas to the required standard, using cleaning materials / equipment.
- Responsible for the housekeeping standards.
- Providing an efficient and comprehensive housekeeping service.
- Ensuring that repairs are reported and carried out as quickly.
- Maintaining flowers in vases.
- Completing daily and weekly cleaning schedules.
- Removing any broken or damaged furniture.
- Economical and safe use of housekeeping supplies and equipment.
- Disposing of waste material.
- Safeguarding all host and guest property.
- Managing materials costs & minimizing wastage.
- Maintaining an organised system for the storage & ordering of household materials.
Executive Housekeeper
B.M.Saha Hospital
Bhilai (C.G.)
03.2015 - 08.2015
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
- Classifying the different hospital areas by varying need for cleaning.
- Developing policies for collection, transport and disposal of different types of waste (e.g. containers, frequency).
- Informing the maintenance service of any building problems requiring repair: cracks, defects in the sanitary or electrical equipment etc.
- Providing appropriate training for all new staff members and, periodically, for other employees, and specific training when new technique is introduced.
- Establishing methods for the cleaning and disinfection of bedding (e.g. mattresses, pillows).
- Responsible for taking Inventory and ordering supplies.
- Cooperating with the Infection Control department for Disinfection Procedures.
Housekeeping Supervisor
Clean Tech Service, site (Ramkrishna Care Hospital)
Raipur (C.G.)
05.2013 - 02.2015
- Following the standards as per the SOP.
- Staff recruitment.
- Following of all the inventories.
- Maintaining of machines, tools and equipment’s.
- Maintaining of chemical use.
- Conducted training classes.
- Taking care of complaints and reverting them through mail or telephone.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Completed schedules, shift reports and other business documentation.
- Communicated repair needs to maintenance staff.
Sales Executive
Sparsh AutoMobile (Maruti Suzuki)
Raipur (C.G.)
02.2011 - 04.2013
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Presented products to clients using dynamic presentations and practical use-case scenarios.
- Dealing with walking customers
- Team up with event team for car sale at events
- Follow up from guest for complaints and suggestions
- Delivering the car to the guest at door step if required
- Helping hand to team leader
- Proper reporting to team leader
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
Education
MBA - Hospital Administration
Kalinga University
At Raipur(C.G) 07.2019 - 06.2021
Bachelor of Arts - History (Hons.)
Vinoba Bhave University Hazaribag
Jharkhand. 07.2008 - 08.2010
12th (Intermediate) -
Central Board of Secondary Education D.V.boys
Chittaranjan West Bengal 04.2006 - 03.2007
10th (Matriculation -
Central Board Of Secondary Education(D.V.Boys)
Chittaranjan West Bengal 04.2003 - 03.2004
Basic Computer -
Aisect Charoda
Bhilai 09.2012 - 12.2013
Skills
Hospital consultations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Reading
I sincerely agree that the above mentioned facts are true to the best of knowledge and any queries could be referred to me on my Contact Details.
Timeline
MBA - Hospital Administration
Kalinga University
07.2019 - 06.2021
Assistant Hospital Administrator
SUYASH INSTITUTE OF MEDICAL SCIENCE PVT.LTD.
11.2017 - Current
Administrator
Matashree Natralaya
01.2017 - 10.2017
Executive Housekeeper/Maintenance In Charge
Sona Group, Raipur
10.2015 - 12.2016
Executive Housekeeper
B.M.Saha Hospital
03.2015 - 08.2015
Housekeeping Supervisor
Clean Tech Service, site (Ramkrishna Care Hospital)
05.2013 - 02.2015
Basic Computer -
Aisect Charoda
09.2012 - 12.2013
Sales Executive
Sparsh AutoMobile (Maruti Suzuki)
02.2011 - 04.2013
Bachelor of Arts - History (Hons.)
Vinoba Bhave University Hazaribag
07.2008 - 08.2010
12th (Intermediate) -
Central Board of Secondary Education D.V.boys
04.2006 - 03.2007
10th (Matriculation -
Central Board Of Secondary Education(D.V.Boys)
04.2003 - 03.2004
Reading
I sincerely agree that the above mentioned facts are true to the best of knowledge and any queries could be referred to me on my Contact Details.
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