Prabhat Kumar Singh
New Delhi
Summary
17 years of work experience in Operations, Data Recovery, and Implementation & Project Management. Managing SaaS & ERP projects end-to-end and working with large data sets as well as creating high impact presentations. PMP Trained, I have experience and the required skill sets to work and deliver on challenging assignments & team handling.
Overview
13
13
years of professional experience
Work History
Project Manager (BirchStreet System)
BirchStreet System
05.2015 - 06.2019
- Responsible for managing software deployments in multiple verticals like Clubs and renown Hotel chains like Marriott/Starwood (Europe/Middle-East/Asia) and Pulse/Como/Accor/Hilton (AUS/US). Maintaining and monitoring project plans using Agile, project schedules, Change request, budgets and expenditures
- Organizing, attending and participating in stakeholder meetings
- Documenting and following up on important actions and decisions from meetings
- Manage project timelines, resources, risks, targets and quality delivery with communication plan
- Ensure timely execution of projects adhering to deadlines; at the same time upholding the quality standard
- Managed the complete project life cycle, (From agreements to software setup to final invoicing). # Managed the Data collection/Validation/Implementation. # Requirement gathering from customer for custom request of regional or country specific. # preparing designs/approach for new requirements. # Cross Functional Team Leadership # Project Delivery # Software Project Planning & Management # Software Implementation & Support # Software design Documentation # Cross Functional Team Leadership # Project Estimation & Planning # Global Client Management
Training Manager: (BirchStreet System).
BirchStreet System
02.2013 - 05.2015
- Develop and implement training for the staff
- Onsite Project training (International clients)
- Coordinate, develop, and participate in ongoing training
- Promote team building by actively participating in staff development
- Provide necessary training, coaching, and mentoring to employees
- Identify areas for improving individual and team performance
- Identify skills gaps and fill them
- Develop presentations, training materials, and handout materials
- Provide training guidance and feedback to others
Technical Service and Lead Data Recovery.
IBM Global
05.2009 - 02.2013
- Responsible for Recover Damaged database and resolve the critical database issue, Directly report the offshore clients (US, Canada and Australia) regarding the database recovery and health status
- Database recovery documentations, business quality, engagement, business updates and supporting business leaders
- Provide database recovery support to Project Stake holder (internal/ external)
- Handle reporting parts and provide analytical reports
- Prepare business reviews/ town hall decks
- Recover damaged and bad data using Hex and internal tool
Technical Service and Sr technical Support
IBM Global
05.2006 - 02.2009
- Responsible for managing reports, decks, documentations, business quality, engagement, business updates and supporting business leaders
- Provide technical support to Project Stake holder (internal/ external)
- Handle reporting parts and provide analytical reports
- Prepare business reviews/ town hall decks
Project management Lead: PMG (Project management Group-India)
Birchstreet System
02.2019
- Responsible for managing multiple client SAAS/ERP projects with onshore team by understanding project goals and timelines through discussions with project consultants, sponsors & end clients
- Work closely with business leaders & end clients
- Drive kick-off meetings for large/ complex assignments/ global & client projects
- Manage project timelines, resources, risks, targets and quality delivery with communication plan
- Stakeholder management (including status updates on project/ activities, query resolution, risk and Issues management with strong documentation)
- Ensure timely execution of projects adhering to deadlines; at the same time upholding the quality standards
- Qualitative/ quantitative analysis of large data sets
- Provide alternate solutions/ analysis to suite to client requirements
- Train/ mentor the team on technical aspects of a project
- Team Handling: Handling 20 members of team
Education
PMP Trained and certified -
01.2022
Bachelor of Computers Applications -
Osmania University
01.2001
Skills
- Project Management
- Smart sheet
- Jira
- PMP Certified
- PowerPoint
- Agile & Scrum
Timeline
Project management Lead: PMG (Project management Group-India)
Birchstreet System
02.2019
Project Manager (BirchStreet System)
BirchStreet System
05.2015 - 06.2019
Training Manager: (BirchStreet System).
BirchStreet System
02.2013 - 05.2015
Technical Service and Lead Data Recovery.
IBM Global
05.2009 - 02.2013
Technical Service and Sr technical Support
IBM Global
05.2006 - 02.2009
PMP Trained and certified -
Bachelor of Computers Applications -
Osmania University
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