Prabhdeep Josan
Summary
Highly skilled Social Worker with a Master's degree in Social Work and diverse experience across multiple fields. Proven track record as a support worker in disability services, demonstrating compassion and expertise in enhancing the quality of life for individuals with disabilities. Extensive experience as a case manager in refugee and employment care, adept at navigating complex systems to facilitate successful integration and empowerment of refugees into society. Accomplished youth worker in residential care, dedicated to providing guidance and support to young individuals in challenging environments. Additionally, served as a case worker in support independent living, specializing in working with young people to foster independence and well-being. Proficient in developing and implementing tailored interventions to address diverse needs and promote positive outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Case Manager
Mercy Community
07.2023 - Current
- Established and maintained relationships with key stakeholders.
- Monitored program performance and outcomes for successful delivery of services.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Provided leadership, guidance and support to staff members.
- Checked with newly placed children frequently to support comprehensive success and assimilation.
- Developed and implemented training programs for staff.
- Enhanced client outcomes by developing comprehensive case plans and coordinating supportive services.
Youth Worker
Hope Support Service
04.2023 - 06.2023
- Form and maintain professional, nurturing relationships with children and young people by building trust through visible interest and active engagement
- Act as an appropriate adult role model, seeking to engage young people, children and families in purposeful activities aimed at developing life skills and positive self-worth
- Support the involvement of family and where applicable, facilitate family visits/connection and the promotion of positive family relationships and positive parenting practices with children and young people, to suit individual needs
- Promote and encourage positive relationships with peers and other persons significant to the child/young person including parents and caregivers
- Assist the child/young person to participate as full as possible in making decisions about the activities undertaken.
- Supported and mentored students in developing skills to become successful in community.
- Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
Case Manager
Whittlesea Community Connections
04.2022 - 03.2023
- Apply social work theories while interacting with the clients such as client-centered practice, strength-based approach, cognitive behavioral therapy, and crisis intervention model for those dealing with suicidal thoughts
- Contact the client on regular basis to check their well-being
- Working with Elderly people above 65 years old
- Providing Transport to them for Socialization, shopping, and medical appointments
- Gained extensive knowledge in data entry, analysis, and reporting
- Worked well in a team setting, providing support and guidance
- Identified issues, analyzed information, and provided solutions to problems.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Assessed community needs and identified resources for social and community service programs.
Disability Support Worker
ProCare Community Care
05.2021 - 03.2022
- Work closely with client and understanding Physical therapy, Occupational therapy, Speech and language therapy, and Recreation therapy
- Provide emotional support to the client by talking to them and doing some activities with them
- Assist them to participate in recreational activities (Art therapy)
- Assist them to do yoga, and guided relaxation.
- Provided crisis intervention services as needed, utilizing de-escalation techniques and leveraging available resources for support.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
Personal Care Attendant
Taj Hospital and Maternity
08.2018 - 01.2020
- Work closely with clients, and advocates for them
- Demonstrated ability to manage individual clients and caseload
- Demonstrated knowledge of case management, client services management and client housing management
- Assist clients with their daily routine activities
- Maintain detailed record of the client's activities and report any relevant changes to the supervisor.
Education
Master of Social Work (Qualifying) - Social Work Practice, and Frameworks for Practice in Mental Health, Family Violence Indigenous Studies, Social Work Research, Social Policy, Advocating Families, Communities and Individuals under Social, Political and Legal Frameworks of Human Rights.
Federation University
Berwick, VIC02.2023
Bachelor of Arts - Social Science
Guru Nanak Dev University
Amritsar, Punjab06.2019
Skills
Worked closely with client plan development, enhancing client's satisfaction rating by meeting individual needs
Establish community connections for benefiting clients and their families
Can deliver the services to the client in a professional way by using different theories
Strong communicator; able to communicate effectively with people of all age groups and social backgrounds
Highly efficient in teamwork, Multi-tasking, and Positive attitude
Non-judgmental attitude
Active listener and value the confidentiality of clients
Advocacy: Strong advocacy skills to represent clients' interests and ensure access to necessary services, resources, and support systems
Empathy and Compassion: Demonstrated empathy and compassion to build rapport with clients, understand their experiences, and provide sensitive and supportive care
Certification
- Membership with the Australian Association of Social Workers/ AASW.
- Accredited from AASW.
- Working with children check.
- National Police check.
- NDIS Worker Screening check.
- First Aid Certification.
- CPR Certification.
- Current Driver's Licence
Timeline
Case Manager
Mercy Community
07.2023 - Current
Youth Worker
Hope Support Service
04.2023 - 06.2023
Case Manager
Whittlesea Community Connections
04.2022 - 03.2023
Disability Support Worker
ProCare Community Care
05.2021 - 03.2022
Personal Care Attendant
Taj Hospital and Maternity
08.2018 - 01.2020
Master of Social Work (Qualifying) - Social Work Practice, and Frameworks for Practice in Mental Health, Family Violence Indigenous Studies, Social Work Research, Social Policy, Advocating Families, Communities and Individuals under Social, Political and Legal Frameworks of Human Rights.
Federation University
Bachelor of Arts - Social Science
Guru Nanak Dev University
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