Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
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Prabhdeep Singh

Prabhdeep Singh

Bhilai, Chhattisgarh

Summary

Dynamic hospitality professional with proven success at Richmond Marriott, excelling in guest service excellence and revenue upselling. Skilled in PMS operations and team coordination. Committed to delivering exceptional guest experiences.

Overview

7
7
years of professional experience

Work History

Rooms Division Intern

Richmond Marriott
Virginia
01.2025 - 01.2026
  • Housekeeping Supervisor - Led team of 20+ associates, allocated tasks, conducted room inspections, prepared rosters, and evaluated staff performance to ensure high cleanliness standards.
  • Front Desk Agent - Facilitated check-ins and check-outs, managed reservations using hotel PMS, and upsold room upgrades and amenities totaling over 5000 USD, enhancing guest satisfaction evidenced by 200+ mentions in reviews.

Housekeeping Supervisor Intern

Central Plaza Hotel
Zurich
06.2024 - 12.2024

Breakfast Service and Housekeeping Intern

Hotel Zuri By Fassbind
Zurich
12.2023 - 06.2024

Supervisor

Babita Catering Facility
Chhattisgarh
04.2019 - 03.2022

Education

Master of Science - Hospitality & Tourism Management

Edinburgh Napier University
United Kingdom
08.2024

MBA - Hospitality & Tourism Management

HTMi, Hotel And Tourism Management Institute
Switzerland
01-2024

Manager in Training for Trainers - Hotel Management

HTMi, Hotel And Tourism Management Institute
Switzerland
12-2024

Skills

  • Housekeeping Breakout
  • PMS operations
  • Inventory Management
  • Front Desk Operations
  • Reservation management
  • Room inspection

Personal Information

Date of Birth: 02/15/97

Languages

English
Proficient (C2)
C2
Hindi
Native
Native

Timeline

Rooms Division Intern

Richmond Marriott
01.2025 - 01.2026

Housekeeping Supervisor Intern

Central Plaza Hotel
06.2024 - 12.2024

Breakfast Service and Housekeeping Intern

Hotel Zuri By Fassbind
12.2023 - 06.2024

Supervisor

Babita Catering Facility
04.2019 - 03.2022

Master of Science - Hospitality & Tourism Management

Edinburgh Napier University

MBA - Hospitality & Tourism Management

HTMi, Hotel And Tourism Management Institute

Manager in Training for Trainers - Hotel Management

HTMi, Hotel And Tourism Management Institute
Prabhdeep Singh