Prabhjot Kaur
Edmonton
Summary
I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines.
Overview
4
4
years of professional experience
Work History
Machine Operator
gracious living
Woodbridge
10.2021 - Current
- Monitored and observed production line to watch for pile-ups and jams.
- Verified production orders prior to starting set-up.
- Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
- Conducted preventable maintenance on process line and quickly resolved production problems to minimize downtime.
- Maintained assigned equipment and performed daily inspections to increase equipment longevity and cut costs.
- Utilized fastening equipment to fasten, package and stack materials and products.
Line Assembler
give and go
Brampton
08.2022 - 11.2022
- Placed finished products in completed box in preparation for packing and distribution.
- Followed work orders to correctly assemble building components.
- Boxed, labeled and moved items to keep production lines moving swiftly.
- Used established assembly instructions to complete jobs.
- Inspected and tested final products to verify conformance to established tolerances.
Customer Service Associate
chawla chicken
Tarn Taran
02.2021 - 08.2021
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Addressed inquiries, resolved customer issues and managed customer relations.
- Consulted with customers regarding needs and addressed concerns.
- Reviewed account and service histories to identify trends and resolve issues.
- Processed documentation and troubleshot discrepancies to build client rapport.
Call Center Representative
tatasky
Amritsar
06.2020 - 02.2021
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
- Maintained strong call control and quickly worked through scripts to address problems.
- Updated customer accounts, addresses and contact information within call management databases.
- Engaged actively with callers, confirming or clarifying information and diffusing anger.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
Education
High School Diploma -
Loyalist College of Applied Arts And Technology
Toronto, ON04.2023
Skills
- Strong Work Ethic
- Good Communication
- Problem-Solving
- Computer Skills
- Machining and Production Standards
- Workplace Safety
- Machinery Operation
- Punctual and Reliable
- Following Instructions
- Picking and Packing
- Teamwork and Communication
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Line Assembler
give and go
08.2022 - 11.2022
Machine Operator
gracious living
10.2021 - Current
Customer Service Associate
chawla chicken
02.2021 - 08.2021
Call Center Representative
tatasky
06.2020 - 02.2021
High School Diploma -
Loyalist College of Applied Arts And Technology
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