PRABHJOT SINGH
Hyderabad
Summary
Experience: Possess 13+ years of extensive experience in Banking sales, Digital Cards sales, Channel management, Stake Holder relationship, business development, team leadership within the banking ,financial services industry & Real Estate . Strategic Leadership: Proven ability to lead cross-functional teams, set strategic objectives, and drive business growth through innovative strategies. Sales Excellence: Consistently surpass sales targets, maintain high client satisfaction, and optimize sales pipelines for maximum efficiency. Client Relationship Management: Strong interpersonal skills with a focus on nurturing and expanding client relationships, resulting in long-term partnerships. Business Development: Adept at identifying new opportunities, forging alliances, and expanding market reach to drive revenue and profitability. Channel Management: Skilled in managing distribution channels, ensuring seamless operations, and optimizing partner relationships for mutual growth. Financial Services: Have knowledge of the Banking & Financial Services industry, including retail banking, credit cards, and financial products. Team Management: Expertise in building, motivating, and managing high-performance teams, fostering a collaborative and results-driven culture.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Business Lead, Vp
Anarock Property Consultants
08.2024 - Current
- Managing the Hyderabad location as a City Head.
- Understanding the projects and help to get them on-board and responsible to do MOU agreement to drive hassle-free business with stakeholders.
- Driving sales team of 20 Senior RMs and 2 Team Managers .
- Responsible to drive marketing campaigns for selective projects and generating leads through multiple channels ( Marketing campaigns , Corporate activities , Referral strategy , Expo Events )
- Planning of sales and end to end drive towards business delivery starting from identification of developers, Marketing campaign, lead processing, Client servicing pre and post sales activities.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Cultivated strong relationships with key stakeholders, including customers, vendors, to promote collaboration and long-term success.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
Zonal Sales Manager, AVP
Axis Bank
01.2021 - 07.2024
- Spearheaded the sales through multiple corporate , Branches and other open market activities within a designated zone .
- Built strong relationships with key stakeholders ( Branch heads , Cluster heads , RBBH , Corporate salary head , Home loan Zonal head , Commerical Cards team ) which helped us to drive the Business for Credit cards which is core product along with cross sell products such as CASA , TD , Life Insurance , General Insurance.
- Achieve Sales, fees volume, and deposit targets through New card acquisition and Cross-selling of various products.
- Ensure compliance with statutory and regulatory requirements.
- Conduct performance management, annual reviews, training, coaching, and counseling to improve productivity.
- Delivered exceptional customer service, resulting in increased client satisfaction scores.
- Implemented data-driven decision-making processes to optimize sales tactics and drive results.
- Driving sales team of 300 team members spread over karnataka , Kerala & TN .
- Maintaining approval rate of 90%
Regional Sales Manager - Senior Manager, MPCG
SBI Cards Payment & Services, India
09.2015 - 01.2021
- Led a team of total 550 which includes Area Sales Managers , Relationship Managers , Team leaders , Sales Executives and Backend executives and drove business growth in the assigned region.
- Developed and implemented strategic sales plans.
- Identified new market opportunities for business expansion.
- Maintained strong relationships with key clients and stakeholders ( Future group , Tata , IRCTC & BPCL )
- Successfully launched the co-brand channel and acquire 19% Credit card market share in 2021 .
- Closely working with Risk , Policy ,Verification and Training team to ensure the right sourcing which helped to get better approval rate and better activation rate ( Approval rate 75% , Activation Rate 93%
- Trained and mentored sales representatives on every aspect which helped them to source the right customer .
- Mentored new hires on best practices for building rapport with clients, ultimately contributing to a higher retention rate of customers within the territory.
Senior Relationship Manager
American Express Service India Ltd (AESIL)
09.2012 - 07.2015
- Sourced premium credit cards and achieved individual and team targets through top corporate.
- Amex always been into niche market and it has 1.20% market shares with highest number of transactions ( 25k Spend per month )
- Consistently exceeded revenue targets through proactive account management and cross-selling of bank products and services.
- Implemented effective sales strategies to convince clients and increase sales.
- Developed lucrative relationships with new and existing clients.
- Maintained TVA (Target VS Achievement) above 180% in 2014 & 2015.
- Generating sales through corporate activities , Referral strategy & Post sales services which helped to get and generate new business opportunity .
- Worked closely with credit analysts to ensure timely and accurate processing of Credit card applications, maintaining client satisfaction throughout the process.
Education
MBA - Finance & Marketing
International Institute of Professional Studies
Indore1 2012
BBA - undefined
International Institute of Professional Studies
Indore1 2010
Skills
- Leadership & Training
- Stakeholder management
- Teamwork
- Problem-solving
- Problem-solving abilities
- Multitasking Abilities
- Organizational skills
- Team leadership
- Adaptability and flexibility
- Self motivation
- Operational efficiency
Accomplishments
- Rewarded with Champion of the Quarter for highest TVA Achievement ( Target Vs Achievement ) in Sbi cards with 180% .
Additional Information
I am into classical music and have been playing classical table since 15 years . I have done multiple solo and group performance at Indore Radio Station ( Vividh Bharati )
LANGUAGE
English (Fluent/Professional)
Advanced (C1)
Hindi
Advanced (C1)
Punjabi
Advanced (C1)
Kannada
Intermediate (B1)
KEY ACCOMPLISHMENTS
Achieved the highest number of new credit card acquisitions, surpassing 10,500 cards with limited resources in FY 22., Maintained an impressive 85% credit card penetration rate through the salary and auto loan channel (Co-origination) team across the Karnataka and Kerala regions., Demonstrated consistent excellence by consistently achieving Target VS Achievement (TVA) ratios exceeding 180% in 2014 and 2015 at American Express., Maintained an outstanding Operational Performance (OP) ratio of over 220% in 2016 and 2017 during my tenure at SBI Cards., Received recognition from the CEO of American Express for outstanding productivity in new account acquisition in 2012 and for achieving the highest targets in the Bangalore region in 2013, earning an international trip as a reward., Honored by the CEO of SBI Cards for consistently achieving the highest productivity in new account acquisition in 2016, 2017, 2018, and 2019, along with achieving the highest targets nationwide across all channels., Consistently exceeded and attained G1 (Goal 1) ratings, reflecting my exceptional performance at both American Express and SBI Cards., Received accolades from the CEO of American Express for exceptional productivity in new account acquisition in 2012 and for achieving the highest targets in the Bangalore region in 2013., Earned an international trip in 2015 for achieving the highest number of premium card acquisitions in just two months, securing 150 premium cards within 60 days., Demonstrated exceptional career progression with four fast-track promotions within a span of three years.
Certification
Microsoft excel with AI TOOL
Timeline
Business Lead, Vp
Anarock Property Consultants
08.2024 - Current
Zonal Sales Manager, AVP
Axis Bank
01.2021 - 07.2024
Regional Sales Manager - Senior Manager, MPCG
SBI Cards Payment & Services, India
09.2015 - 01.2021
Senior Relationship Manager
American Express Service India Ltd (AESIL)
09.2012 - 07.2015
MBA - Finance & Marketing
International Institute of Professional Studies
BBA - undefined
International Institute of Professional Studies