PRABHJOT SINGH DHINGRA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Organized and efficient Admin supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Assistant Manager of Administration
Niva Bupa Health Insurance company limited
NOIDA
11.2020 - Current
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Created reports, presentations and other materials for executive staff.
- Negotiated and executed contracts on behalf of department.
- Organized and updated databases, records and other information resources.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Senior Manager Administration
PRL Projects and infrastructure
New Delhi
02.2020 - 11.2020
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Coordinated customer, vendor and stakeholder relations for smooth communication flows.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Developed and implemented improved filing systems for enhanced order and accuracy.
Regional Manager Administration
Bombay Stores India
New Delhi
08.2019 - 01.2020
- Demonstrated leadership skills in managing projects from concept to completion.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Strengthened communication skills through regular interactions with others.
Administration Manager
Ipcon India Limited
New Delhi
02.2017 - 07.2019
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
- Learned and applied preferred systems for scheduling, purchasing and problem-solving.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated customer, vendor and stakeholder relations for smooth communication flows.
Deputy Manager of Administration
Cholamandalam investment and finance Pvt Ltd
New Delhi
09.2014 - 01.2017
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Supervised activities and duty assignments of staff and students.
- Coordinated customer, vendor and stakeholder relations for smooth communication flows.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
Facility Manager
Max life Insurance company limited
Gurgaon
03.2008 - 07.2014
- Supervised staff of [Number] in day-to-day activities.
- Led facility management staff and consultants in producing business plan that focused on facility operations.
- Conducted [Timeframe] inspections of facility grounds, external structure, systems, and equipment.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Conducted inspections of facility grounds, external structure, systems and equipment.
- Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
- Tracked and documented operational and financial records to perform analysis of performance and costs.
- Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
- Managed parking and transportation systems by monitoring parking areas and transport services to promote easy accessibility for occupants.
- Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
Education
Bachelor of Arts - History,Economics, Hindi And English
Delhi University
Delhi University Kingway Camp Delhi 07.1998 - 08.2003
Skills
Scheduling
undefinedAccomplishments
- Achieved Savings by Implementing new ides of property sourcing with accuracy and efficiency.
- Documented and resolved Registration which led to Completion of Yellow belt in lease registration.
- Supervised team of 15 staff members.
Certification
NIVA BUPA
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Manager of Administration
Niva Bupa Health Insurance company limited
11.2020 - Current
NIVA BUPA
11-2020
Senior Manager Administration
PRL Projects and infrastructure
02.2020 - 11.2020
Regional Manager Administration
Bombay Stores India
08.2019 - 01.2020
Administration Manager
Ipcon India Limited
02.2017 - 07.2019
Deputy Manager of Administration
Cholamandalam investment and finance Pvt Ltd
09.2014 - 01.2017
Facility Manager
Max life Insurance company limited
03.2008 - 07.2014
Bachelor of Arts - History,Economics, Hindi And English
Delhi University
07.1998 - 08.2003
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