Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
Prabhjyot  Kaur

Prabhjyot Kaur

Sustainability Logistics Consultant
New Delhi

Summary

Experienced professional with a strong background in sustainability, logistics, and customer service. Currently working as a Sustainability Logistics Consultant, leading stakeholder engagement and supporting the execution of emissions and sustainability projects across 50+ countries. Previously held roles as Senior Associate, where I managed project scope, communications, and resource planning, and Executive in ocean exports, overseeing import/export operations and customs coordination. Skilled in managing client relationships, resolving disputes, and ensuring seamless operations.

Overview

7
7
years of professional experience
5
5
Certifications

Work History

Sustainability Logistics Consultant

Kans Infocomm
06.2023 - Current
  • Manage stakeholder engagement across 50+ countries and diverse business segments, providing professional services and support in a dynamic environment.
  • Assist in planning, implementation, and delivery of emissions and sustainability projects across various business markets.
  • Assist in developing and refining sustainability assessment frameworks, including data improvisation in the application.
  • Liaise with project leads, digital team, and other stakeholders to ensure smooth project execution and alignment with project goals.
  • Serve as the primary point of contact for all project stakeholders, providing updates and responding to inquiries in a timely manner.
  • Develop and implement monitoring and evaluation frameworks to track progress and assess the impact of sustainability initiatives.
  • Lead sustainability audits, identifying areas for improvement and implementing strategies that reduced the company's carbon footprint.

Senoir Associate

Coforge
11.2021 - 06.2023
  • Collaborated with stakeholders to document project scope, deliverables, goals, risks, blockers, success measures, and estimated resources needed.
  • Ensures that projects remain in-scope and meet budgetary, scheduling, and quality requirements.
  • Provides project status updates at predetermined time intervals to all stakeholders.
  • Communicates routinely to management, customers, project team members, and other stakeholders, actively soliciting and addressing customer and project team feedback.
  • Established key project criteria metrics.

Executive Ocean Exports

TeamLease Services Ltd
05.2021 - 10.2021
  • Handling all Import & Export Operations process as per company Standard operation procedures (SOPs).
  • Coordinate between the clients, customs clearance department & trucking department to ensure receiving containers/shipment in the right time at port supported with the required documents.
  • Respond to customers inquiries regarding prices and types of services & how to provide an integrated logistic & freight forwarding services in coordination with the pricing desk.
  • Receive clients’ approvals on the services and coordinate with them in case of delay in receiving a booking confirmation.
  • Coordinate with the customs clearance department and clients to ensure smooth execution of export operations and timely submission of required documents.


Executive

CMA CGM Shared Service Centre
07.2018 - 02.2020
  • Provide support and resolution for customer queries received via telephone e-mail as per defined SLAs and quality parameters.
  • Liaised with various internal and external stakeholders to facilitate exchange of information between customers and the organization & to provide resolution to customer queries and requests.
  • Educate customers on CMA CGM procedures, Import regulations, SOPs, best practices and usage of E-Business tools.
  • Manage customer disputes and ensure timely system updates for smooth transaction flow throughout the shipment lifecycle, including post-delivery until empty containers are returned to the carrier.

Front Office Executive

Edwise International
01.2018 - 06.2018
  • Answer phone calls and direct them to the appropriate person or department.
  • Handle incoming and outgoing correspondence, including emails and letters.
  • Handle guest complaints and resolve issues in a timely and efficient manner
  • Coordinate with other departments to ensure smooth operations
  • Maintain knowledge of company products, services, and policies.


Education

Bachelor of Commerce - Accounting And Finance

Shaheed Dhunichand Kalani College
Mumbai
04.2001 -

Skills

Supply chain management

Certification

MITx: Sustainable Supply Chain Management

Interests

Volunteering Environment Project

Organizing Community Awareness Campaigns on Sustainability

Creative Arts

Reading

Timeline

Sustainability Logistics Consultant

Kans Infocomm
06.2023 - Current

Senoir Associate

Coforge
11.2021 - 06.2023

Executive Ocean Exports

TeamLease Services Ltd
05.2021 - 10.2021

Executive

CMA CGM Shared Service Centre
07.2018 - 02.2020

Front Office Executive

Edwise International
01.2018 - 06.2018

Bachelor of Commerce - Accounting And Finance

Shaheed Dhunichand Kalani College
04.2001 -
Prabhjyot Kaur Sustainability Logistics Consultant