Prabhpreet Singh
Sales Professional
Sector 56, Gurgaon
Summary
Results-driven sales professional with 13 years of IT sales experience with a proven & consistent track record of Account management, maintaining strong customer relationships, increasing revenue and customer experience, looking to join a dynamic company where I can utilize my skills to contribute to the company’s success and vision.
Demonstrated exceptional leadership and execution in driving services sales.
Spearheaded a new initiative – Customer Success Camp, collaborating with the CSG Managed Services Team to enhance service offerings. Led training, mentoring, and regular reporting efforts, ensuring that the core sales team remained engaged and aligned with service sales objectives.
Result oriented & Consistent performer with an exceptional work ethic, data-driven mindset.
Overview
14
14
years of professional experience
2019
2019
years of post-secondary education
3
3
Languages
Work History
Services Sales Specialist IV
Dell UK Small & Medium Business
11.2024 - Current
- Driving Support & Professional Services from a team of 17 - UK SMB core sales Representatives.
Services Sales Specialist IV
Dell India Small Business
05.2024 - 11.2024
- Driving Support & Professional Services from 100+ India SB core sales Account Managers.
- Increased sales revenue by developing and implementing strategic sales plans.
Services Sales Specialist III
Dell India Small Business
02.2019 - 05.2024
- Driving Support & Professional Services from 40-50 Account Managers.
- Responsibility to train core sales team & drive Services Sales through knowledge transfer, accountability, relationship with core sales.
- Exceeded sales targets by consistently meeting and surpassing quarterly quotas.
Account Manager II
Dell India Commercial business
10.2017 - 02.2019
- Responsibility to handle large commercial accounts across India and managing all their transactions on day-to-day basis (Jindal Stainless group).
- Penetrating more line of businesses of clients acquired.
Account Manager I
Dell India Commercial business
10.2016 - 10.2017
- Ensuring development of new accounts and expanding the revenue from existing accounts.
- Also, had additional responsibility for supporting multiple Account Managers.
Inside Sales Representative
Dell India Consumer Business
02.2012 - 10.2016
- Consumer India business - portfolio includes personal laptops, desktops, Monitors, accessories etc.
- Inbound prospective calls and mails, addressing their queries/requirements.
Inside Sales Representative
Dell Employee purchase/Refurbished sales
07.2011 - 02.2012
- Managed Dell’s Employee Purchase Program (EPP) across India, facilitating access to exclusive savings on Dell products, including laptops, desktops and accessories.
- Effectively managed the end-to-end sales for refurbished Dell systems.
Education
MBA - Marketing & IT
Northern India Engineering College
Delhi 04.2001 - 01.2011
BCA -
Inderprastha Engineering College
Ghaziabad, IndiaSkills
Client relations
Inquiry handling
Relationship selling
Customer retention
Relationship building
services knowledge
Notable Accomplishments
- 3 times APJ President’s Club Winner (FY24 Phuket, FY22 Bali and FY16 Barcelona).
- FY22 Most Valuable Player Award Services Sales (Dell India CSB FRS FY23).
- FY21 Q4 – Certificate of Excellence (Outstanding Performance FY21Q4)
- Multiple Dell Inspire Awards across several QTR’s.
- FY19 Q4 – Outstanding Performance in Commercial Direct Business
- FY18 Q3 – Highest Clients RR Attainment - Commercial India Sales
- FY17 Q1 – CSG Sales Champion (India Commercial Sales – North Acquisition)
- FY15 Q4/Q3/Q2 – Silver Award (Blended attainment of >=100% for last 4 consecutive Quarters)
- FY14 Q4/Q3 - (Outstanding performance – India CSB)
- FY13 Q3 – Bronze Award (Outstanding performance – Consumer Direct Team)
Community Engagement & CSR
- Volunteered for Traffic awareness and tree plantation drives.
- Blood donation at camps organized at office premises.
- Participating in pottery, painting, Diya painting for various CSR events at office.
- Regular Donor to NGO’s aimed at child education, health & underprivileged girls.
- Mentor to Engineering Student in Foundation for Excellence in the ‘FFE - Dell Mentorship Program’.
Accomplishments
· 3 times APJ President’s Club Winner (FY24 Phuket, FY22 Bali and FY16 Barcelona).
· FY22 Most Valuable Player Award Services Sales (Dell India CSB FRS FY23).
· FY21 Q4 – Certificate of Excellence (Outstanding Performance FY21Q4)
· Multiple Dell Inspire Awards across several QTR’s.
· FY19 Q4 – Outstanding Performance in Commercial Direct Business
· FY18 Q3 – Highest Clients RR Attainment - Commercial India Sales
· FY17 Q1 – CSG Sales Champion (India Commercial Sales – North Acquisition)
· FY15 Q4/Q3/Q2 – Silver Award (Blended attainment of >=100% for last 4 consecutive Quarters)
· FY14 Q4/Q3 - (Outstanding performance – India CSB)
· FY13 Q3 – Bronze Award (Outstanding performance – Consumer Direct Team)
Timeline
Services Sales Specialist IV
Dell UK Small & Medium Business
11.2024 - Current
Services Sales Specialist IV
Dell India Small Business
05.2024 - 11.2024
Services Sales Specialist III
Dell India Small Business
02.2019 - 05.2024
Account Manager II
Dell India Commercial business
10.2017 - 02.2019
Account Manager I
Dell India Commercial business
10.2016 - 10.2017
Inside Sales Representative
Dell India Consumer Business
02.2012 - 10.2016
Inside Sales Representative
Dell Employee purchase/Refurbished sales
07.2011 - 02.2012
MBA - Marketing & IT
Northern India Engineering College
04.2001 - 01.2011
BCA -
Inderprastha Engineering College
Similar Profiles
Trina AgopsowiczTrina Agopsowicz
Customer Service Representative at Small Medium Business Team, SaskPowerCustomer Service Representative at Small Medium Business Team, SaskPower
Pritish DudwadkarPritish Dudwadkar
Account Manager at Telus - Small Medium BusinessAccount Manager at Telus - Small Medium Business
Hamza AlswayyedHamza Alswayyed
Director of SME’s Growth Programs at General Authority of Small & Medium Enterprises (Monsha’at)Director of SME’s Growth Programs at General Authority of Small & Medium Enterprises (Monsha’at)
Sukanta MalakarSukanta Malakar
Entrepreneur in Residence at WheelsEye Technology India Pvt LtdEntrepreneur in Residence at WheelsEye Technology India Pvt Ltd
Samiksha SinghSamiksha Singh
Assistant Manager - Recruitment at Baazi Games ( Poker Baazi)Assistant Manager - Recruitment at Baazi Games ( Poker Baazi)