Prabhu A M

• Managed the team of 35 engineers aligned with stack holder objective and Requirements
• Responsible for invoice management, allocation and RLS
• Requirement Analysis, Project estimation, Delivery and Quality management
• Preparation for contract renewal, and Dsow renewal for every quarter
• Monthly Programme review with Client Director to ensure the on track KPI
• Responsible to have a BCP and Mitigation plan to ensure the business continuity during critical times
• Validate the test report and conduct retrospective for each release
• Drive scrum calls and daily huddle with leads
• RCA management for customer issues to meet the customer KPI
• Resourcing talents with skills to full fill customer needs
• Upskilling the team to meet customer technical expectations

• Data com testing which covers both Wifi and Multicast testing as the major feature for the product
• Test features like Port Forwarding, WiFi, QoS and Voice testing for the Gateway CPE
• Validate network performance, firmware performance & stability, GUI experience of Gateway products based on OpenWRT
• Speed test for 10 G carried over with Okla servers to ensure the peak through put of the device
• Wifi band Steering executed for both 2.4 and 5 Ghz in clean environment
• Managing Test environment, lab infra and procurement

Project: NG3k Feature Testing (9k), Manual and Automation (11/2017 – 02/2022).

• Preparing a test plan for the platform and L3 feature based on the new product architecture.
• Responsible for bringing up the required setup in the local lab to execute testing.
• Engaged in testing the app hosting feature, Thousand Eyes, for multiple releases on platforms 9300, 9400, and 9500.
• Executed the test cases for the following features: RACL, PACL, VACL, and fast reload (xfsu) for the 9k platform.
• Convergence test carried out for 9,300 L3 unicast topology.
• Performance Testing (RFC) for L2, Unicast, and Multicast features.
• SGACL automation in Python was executed for Nyquist SKUs.
• Multicast scale, L3 feature DT, and automation in Python using pyATS for the Polaris 16.9 release.
• Had full ownership of testing the UPOE feature and CR testing.
• Responsible for handling the customer-found defect by reproducing the defect in the local lab and working with the dev team.
• Engaged with the Dev team for the defect filed until closure.
• Run and verify the Python test cases to test performance and scale for BGP.

• Test Plan Derived for Euclid and Theon respect to the hardware and Software Specifications
• Had a Travel to San Jose Lab to bring up the Lab setup and to test the platform Case for Euclid and Theon
• POE, POE+ and UPOE testing for Euclid and Theon SKUs ownership hold for testing
• Customer Found Defect analysis and automation
• Verifying the data path with IXIA traffic for various forwarding Feature
• Manual testing on covering feature over L2 and L3 for Euclid and Theon flavours
• CFD reproduction in local lab as per Dev team request

• Providing appropriate Network Solution to worldwide AT&T Network (Project ENO) that includes LAN and WAN
• Active participation in outage calls to isolate and FIX the Network issues within SLA
• Work closely with Global Tier-3 team to share the finding in the issue called as Executive SWAT
• Analysing the Existing configuration on the Network to remove any bottle neck in the Network flow
• Having detailed technical discussions within CISCO TAC for hardware issues and IOS bug related issues
• Driving onsite support to find hardware related issues and configure Network device remotely to replace the faulty one
• Interface with various TELCOS for circuit testing and turn up
• Co-ordinate and facilitate with vendor for the new installation and troubleshooting
• Act as a Network SME for AT&T Unified Global Networks, it’s a part of International AT&T business units
• Reporting to the Top management in hourly basis for the Network outages

• Worked as a senior network engineer for Chennai Region
• Managed the team with 8 field engineers and technicians
• Responsible for the data center operation including 3 nodal points
• Located in TNEB Head quarters data center to drive the entire team towards problem resolution
• Configuring and troubleshooting the RF modems, (Airspan, NGN)
• Maintaining the Lease line connectivity for the Nodal points
• Providing on call assistance to the remote site engineer in critical outage