Prabhu Kumar Selva Kumar
Chennai
Summary
Award-winning Techno-Functional consultant with an extensive background in Globus / T24 banking Support – Private banking and Core Modules. Consistently promoted to positions of increased responsibility within Product Analysis and Customer Support – PACS. Well-versed at T24 Technical, T24 Performance Tuning, Private Banking, Design Studio, Upgrade, Data Migration, TAFJ, Accounting and Data Framework. Strong Knowledge of all systems life cycle phases, including project management, analysis, design, testing, upgrade, Support, and implementation.
Overview
2026
2026
years of professional experience
Work History
Product Architect
TEMENOS INDIA PVT LTD
01.2023 - 03.2025
- With the best performance for PayPal and VARO, I’m given a new Team PACS for SaaS
- Product analysis and Customer Support for all SaaS/Cloud clients
- Part of the Cloud Leadership team
- We supported products like Payments(TPH), Temenos Data Hub(TDH), FCM, AA, and legacy Transact
- By Interacting directly with Temenos Product Development, we fixed 100s of issues and deployed on time to support the Client
- This Team was responsible for supporting Sev1 escalations in the above modules
- The Team uses an AI Chatbot(t-Guru) and closes the issues on time, meeting the SLAs
- The Team of 60+ resources was able to write SOPs successfully, use data correction utilities, and attend to all clients to explain them and bring them to logical closures
- Increased the SLA percentage from 35+ to the highest of 90+ and continuous improvement
- Expert in finding the PII data and brought in multiple scrambling standards to meet the international standards for Data security
Associate Product Architect
TEMENOS INDIA PVT LTD
07.2021 - 12.2022
- I am a key member of the TEMENOS Product Performance team
- Lead Performance fine-tuning for major SaaS clients like PayPal and VARO
- I was running the Ring Fenced Team for PayPal and VARO
- Performed the BAU and met the performance requirements for Paypal
- Implemented Data Lifecycle Management for PayPal
- VARO – Implemented Direct posting with an inflow of 5 million EVENTS daily
- The COB duration was reduced from 7+ hours to 3+ hours
- Reduced the Stand-ins (ATM Timeouts) from frequent to rare daily
Senior Technical Manager
HCL Technologies
08.2019 - Current
- A key consultant in L1 and L2 Support for Guernsey and London Branch
- Key escalation point for COB Support
- Part of the RTB Development team
- Along with production support, we will make change requests and minor enhancements to the system
- Managing all UNIX scripts and changes done as per requirements
- Collaborated with Credit Suisse UK to define project scope and objectives, translating business needs into actionable technical requirements for the team.
Manager Core Team PACS
TEMENOS INDIA PVT LTD
01.2017 - 07.2019
- Started my career with TEMENOS as a software analyst and was raised to the position of Manager of Core Team through hard work, dedication, and proving myself in every challenge given
- Has the ability to handle business streams as well, especially in Accounting and Private banking with strong Knowledge of core T24
- Experience with T24 integration in Enterprise Architecture and complex implementation projects
- Achieved TCCP Platinum certification covering modules in both T24 Technical and Business streams
- Includes TAFJ, AA Core, IF, Data Migration, Upgrades, and important streams
- Experienced in leading teams in 24by7 Support/ Implementation / Performance Tuning / Upgrade projects/ Customization / SMS and Alerts
- Established as a very strong team player and an ability to adapt to different roles within Project teams
- Mentored and supported whole team members to develop their T24 skill
- Managed more than 100 people in an Application Specialist group team over 6 years
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Application Specialist Group Manager
TEMENOS INDIA PVT LTD
07.2012 - Current
- ASG is a specialist team, which is completely responsible for 24by7 Support for whole TEMENOS owned products
- It is a strong team with floating members
- I had handled many escalations for LIVE crashes across streams and resolved within 4 hours
- I had dealt Issues related to Databases like Oracle, DB2, MSSQL and TAFC with respect to T24
- I had written many core utilities used primarily to get many information for easier handling
- Trained more than 130 consultants who worked in my Team
- Worked as a team leader by enhancing their skills as well as mine
Expert Services – Performance & Migration SME
Swissquote
- Company Overview: Swissquote bank with huge Private banking data upgraded from R10 to R15 TAFJ
- Analysed the migration loading sequence/timings to reduce the loading time during Migration weekend
- Fine tune performance and Migration of RUN.CONVERSION process which took more than a week to 1 day
- Handled multiple methods rather than normal T24 conversion of DATA as we had huge data to process
- Application and database bottlenecks were analysed and fixed
- After performance tuning, bank was able to perform a smooth upgrade with 2 days during the weekend
- Swissquote bank with huge Private banking data upgraded from R10 to R15 TAFJ
Expert Services – PACS Support / Performance SME
Krediet Bank
- Review all issues raised across all modules from R09 to R11
- Obtained the fixes for R09 to R11 for all issues
- Fine tune multiple securities related jobs and fixed all core issues
- Discussed directly with Development team on fixes and able to fix
Raiffeisen Bank
- Company Overview: Raiffeisen Bank is one of the prestigious bank in Luxembourg mainly with AA and Private Banking
- It is a Fresh implementation site
- Helped on migration plan and conversion processes
- Part of FLS support after Go Live
- Migration to DB2 Database with high speed Multi –Server architecture
- Raiffeisen Bank is one of the prestigious bank in Luxembourg mainly with AA and Private Banking
Pan Asia Bank
- Severe performance issues in the system
- Whenever the reports were printed in Desktop, the whole server will froze and nobody will be able to work in the system
- Many had attempted to fix the performance issues at that site
- It was special deputation have for performances issue
- Had collected mw42 output from Day 1 and been analysing them thoroughly
- Able to crack the issue by interacting with T24 Users across the Branch
- When the USER attempts by clicking the Print button multiple times, Desktop sends a repeated request continuously to server
- When multiple users does the same during Month end for report generation, whole server was Frozen
- Discussed with Desktop development and got a fix from Desktop team
- Got a great appreciation from Client for this
Technical Lead
Arab Malaysian Bank
- Company Overview: Ambank is one of the Top rated banks in Malaysia with huge volume of Private Banking and Asset management
- Responsible for all Technical and data migration aspects of the Program
- Performance review and Tuning
- Both Online and COB
- Interface design and review
- Assist PM on planning and managing key activities from delivery perspective
- Provide technical advice and Support throughout each stage of implementation
- Review the impact and suggest setup, while bringing in multiple instance of T24 to single instance with Multi Company Setup
- Migrating interfaces from OS local method to TCServer architecture
- COB performance and online performance tuning including oracle changes
- Advise the Client on the technical architecture and tools of the Temenos T24 Application Services and the best use of these
- Requirement gathering and design for new requirements
- Review R07 code changes in existing local code
- Code Base Management
- Manage SIT & UAT Support
- Core Support and First level analysis for critical issues and providing work around
- Follow up with maintenance to get official fix
- Interface between project team and offshore Team to deliver project requirement
- Advice on all data migration related aspects like data mapping, data cleansing and data upload
- Ambank is one of the Top rated banks in Malaysia with huge volume of Private Banking and Asset management
Education
Bachelor of Electrical and Electronics Engineering -
Sairam Engineering college
Chennai, Tamilnadu01.2005
Skills
- Windows
- Microsoft Azure
- UNIX AIX
- Info basic Programming
- TAFC/TAFJ
- SQL Server
- Oracle
- JBoss
- IBM - Lotus Notes
- IBM – RTC
- MSOffice
Awards
- Best Employee of Temenos, 2023
- Platinum Certified Professional on Temenos Certified Consultant Program – TCCP, Proficiency in Security Management Systems, T24 COB Management, T24 Business Events, T24 Administration, Open Financial Service, Programming, Customization, IRIS, Integration Framework, and Document Management
- GEM (best employee in the department in a quarter), 2011
- Employee Excellence Recognition Award, 2015
- Best employee of the 3rd and 4th quarter, 2016
Timeline
Product Architect
TEMENOS INDIA PVT LTD
01.2023 - 03.2025
Associate Product Architect
TEMENOS INDIA PVT LTD
07.2021 - 12.2022
Senior Technical Manager
HCL Technologies
08.2019 - Current
Manager Core Team PACS
TEMENOS INDIA PVT LTD
01.2017 - 07.2019
Application Specialist Group Manager
TEMENOS INDIA PVT LTD
07.2012 - Current
Expert Services – Performance & Migration SME
Swissquote
Expert Services – PACS Support / Performance SME
Krediet Bank
Raiffeisen Bank
Pan Asia Bank
Technical Lead
Arab Malaysian Bank
Bachelor of Electrical and Electronics Engineering -
Sairam Engineering college
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