Prabhu Palaniswamy
Business Coordinator
Bangalore,Karnataka
Summary
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated expertise, including competitive offerings, pricing, and market positioning.
Proactive and meticulous with over [20] years of experience in Manufacturing and Logistics industry. Proficiency in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
22
22
years of professional experience
4
4
Languages
Work History
Senior Sales Coordinator
R-Logic Technology Services India Pvt. Ltd
08.2023 - Current
- Increased sales revenue by developing and implementing strategic sales plans.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Strengthened client relationships through regular communication and excellent customer service.
- Negotiated more favorable rates and delivery times with vendors.
- Monitored daily sales performance and provided feedback to each team member.
Sales Coordinator
Venky’s India Limited
Bangalore
06.2018 - 08.2023
- Maintaining Sales & Collection Data all Head Quarters
- Preparing Financial Budget and allocating for all Head Quarters
- Conducting Monthly Sales Review meeting and analyzing Targets vs
- Achievements
- Analyzing Customer wise Outstanding and preparing collection plans
- Analyzing Sales Executives Sales Deflect and Achievement Plans
- Preparing Incentives Quarter wise for Team Members
- Checking Depots Stocks and Nearing expiry and Non moving items stocks
Technical Support & System Administrator
Narayana e-Techno Group of School Bangalore
08.2014 - 04.2018
- Working experience in ERP
- Maintenance of server
- Maintenance of systems and networking
- Experience on working with software like ECRM v6, Tally, Lotus
- Working on smart class modules
- Study tab’s installation and maintenance
- Software installations and troubleshooting
- Handling online transaction and reports
Desktop Support (Technical Support Officer)
Mphasis, (HP Company)
Bangalore
03.2009 - 06.2014
- Team management
- Quality Handling
- Providing the Production Support
- Preparing the daily reports and periodical reports
- Providing resolutions for the client query
- Assisting clients with Broadband and VPN related issue; this includes configuring of DSL modems, Routers, optimizing internet speed, performance of internet browser and Email client configuration
- Creating the interaction id for the particular client issues
- Updating servers with latest service packs and hot fixes
- Creating and Configuring mail accounts in Outlook Express and MS Outlook
- Installing and Configuring and Troubleshooting Printer, Modem, Scanner etc
- Working on tools like ICRM, Lotus notes etc
- Communicating through emails for the client resolution
- Providing the final resolution to the clients
- Handling the escalation issues related to system and internet, routers
- Once we will get the resolution from internal team then responding the clients through mails
Sales Executive
Reliance Communication
Coimbatore
10.2007 - 11.2008
- Sales of Reliance Mobile Communication Products
- After sales follow-up & service to customers
- Creating Data base for marketing team
- Product promoting camps & Advertising
Business Coordinator
Statex Engineering (P) Ltd
Coimbatore
10.2002 - 09.2007
- Creating and addressing new customer base in Textile Industry
- Monitoring market conditions and creating cost plans using excel
- Store Management using centre tool, to handle multiple stocks
- Monitoring and reviewing the performance of production units
- Participating in Engineering & Textile Trade Fair to establish new Business
- Co-ordination weekly meeting (Minutes of Meeting) to develop and Implement new tools in production
Education
BSc - IT
Karnataka State Open University
DCT - Computer Technology
Christ the King Institute of Technology
SSLC - undefined
Sri Jayendra Saraswathy MHSS
Skills
Negotiation expertise
Sales presentations
Sales training
Pipeline management
Disclaimer
I hereby declare that, all the information given above is true to the best of my Knowledge and concern.
Personal Information
- Passport Number: Z3475023
- Father's Name: G. Palaniswamy
- Date of Birth: 01/24/82
- Marital Status: Married
Timeline
Senior Sales Coordinator
R-Logic Technology Services India Pvt. Ltd
08.2023 - Current
Sales Coordinator
Venky’s India Limited
06.2018 - 08.2023
Technical Support & System Administrator
Narayana e-Techno Group of School Bangalore
08.2014 - 04.2018
Desktop Support (Technical Support Officer)
Mphasis, (HP Company)
03.2009 - 06.2014
Sales Executive
Reliance Communication
10.2007 - 11.2008
Business Coordinator
Statex Engineering (P) Ltd
10.2002 - 09.2007
DCT - Computer Technology
Christ the King Institute of Technology
SSLC - undefined
Sri Jayendra Saraswathy MHSS
BSc - IT
Karnataka State Open University
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