Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Relationship Officer
City Union Bank
10.2022 - Current
Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Supported Branch Operations team in mining and analyzing customer data to identify and plan for expansion and additional business.
KYC Compliances, Front End - Transaction Monitoring, AML, Fraud Investigations are the Integral Part of my work.
Cash management, ATM Loading and Unloading, CTS Clearing and also handling Dispute Transaction Management.
Branch Relationship Officer
Axis Bank
12.2019 - 09.2022
Conducted research to answer questions and handle issues using multiple systems and resources.
Worked on CTS Clearance and Cross selling and upselling financial products according to strict standards.
Demonstrated strong problem-solving abilities when addressing complex customer inquiries, providing solutions that led to increased satisfaction and trust.