Prabhudutta Srichandan
Senior Project Coordinator
Pune
Summary
PMO and Implementation analyst with over 8 years of experience in project coordination and client support. Expertise in Data Migration implementation and maintaining precise project documentation, including status reports. Demonstrated success at Fiserv India Pvt Ltd and ThoughtFocus in managing comprehensive project processes, enhancing operational efficiency, and improving user experiences. Strong analytical and problem-solving skills ensure effective client support and alignment with client needs. Aim to contribute to innovative project initiatives, drive successful outcomes, and enhance organizational growth within a collaborative and challenging environment.
Overview
8
8
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Senior Software Analyst
ThoughtFocus
05.2025 - Current
- Work closely with internal teams, partners, and customers to identify and define data conversion requirements.
- Implement standardized data conversion models using the Omniport and Omniview software platform.
- Coordinate bank and credit union server activities to ensure seamless migration of bank data between financial institutions, in compliance with necessary formats.
- Collaborated with cross-functional teams to ensure seamless integration of new features into existing systems.
- Planning, executing, and testing the transfer of data from one system to another, ensuring data accuracy, integrity, and quality throughout the process.
- Performing data extraction, transformation, and loading (ETL), validating the data, and collaborating with stakeholders to ensure a successful and seamless transition.
- Led the migration of legacy systems to modern platforms, ensuring minimal disruption to business operations during the transition period.
- Fostered strong relationships with clients through clear communication and timely resolution of support requests, ultimately leading to high levels of customer satisfaction.
Bank Solutions Implementation Specialist
Fiserv India Pvt Ltd.
10.2017 - 11.2024
- Responsible for end-to-end project management, client relationship management, technical support, process improvement, and team building.
- Managed the implementation and deployment of new banking products and services for US banking clients, analyzing requirements, gathering deliverables, and ensuring accurate execution of each implementation phase.
- Provided ongoing maintenance and consultative support to existing client accounts, addressing technical issues and providing solutions.
- Supported the conversion and deconversion processes for banks and credit unions transitioning to Fiserv banking products, analyzing requirements, mapping business logic, and generating onboarding/offboarding reports.
- Developed project plans, implementation plans, and Statements of Work (SOWs), outlining project scope, timelines, and deliverables.
- Documented all project deliverables for internal and external stakeholders, ensuring clear communication and transparency.
- Conducted business impact analyses, mapping critical processes and interdependencies to assess potential risks and ensure smooth transitions.
- Tracked and prepared client data reports, providing timely information to support client decision-making.
- Managed software installation requests and tracked tickets in ServicePoint, ensuring timely resolution of technical issues.
- Managed cost estimation and coordinated approvals with Fiserv finance and client partners.
- Organized and led team-building activities, fostering a positive and collaborative work environment.
Intern
Caps Payroll
03.2014 - 04.2014
- Basics of Software Testing Lifecycle, SDLC (Software Development Life Cycle) basics and flow, STLC (Software Testing Life Cycle) basics and flow
- Hands on Experience in LAjit Software (Los Angeles Just In Time)
- Commercial Accounting System.
Education
B. Tech - EIE
Sikshya 'O' Anusandhan University
06.2016
+2 - Science
ABIT Jr. college
03.2012
S.S.C - undefined
SCB Medical Public School
02.2010
Skills
Project Coordination & Management Oversight
Data Migration & Conversion
Project Management
ITIL v4
Scrum Master
Implementation Management
Client Management
ETL (Extract, Transform, Load)
Requirement Analysis
Client Relationship Management
Communication
Agile Methodology
Time Management
Work Prioritization Skill
Problem Solving
Certification
Certified ITIL V4 (People Cert - 2025)
Interests
Sports, Traveling
Accomplishments
- Earned "Living Proof" accolade in Fiserv for outstanding contributions to process improvement initiatives; championed the implementation of Agile methodologies, resulting in a 25% acceleration in project delivery.
- Successfully implemented automation ideas across the organization.
- Improved project efficiency by 60% through process optimization.
- Acknowledged by the leadership as a high performer.
- Won a Trivia Contest in ThoughtFocus throughout organization-wide.
- Various awards in sports throughout Academic Career.
Timeline
Senior Software Analyst
ThoughtFocus
05.2025 - Current
Bank Solutions Implementation Specialist
Fiserv India Pvt Ltd.
10.2017 - 11.2024
Intern
Caps Payroll
03.2014 - 04.2014
+2 - Science
ABIT Jr. college
S.S.C - undefined
SCB Medical Public School
B. Tech - EIE
Sikshya 'O' Anusandhan University