PRABHU KUMAR GUPTA
JAMSHEDPUR,JH
Summary
Accomplished Supervisor/Manager at various Medical Establishments in Indian Army, adept in Operations Management and Staff Development. Leveraged analytical thinking and leadership to enhance team productivity and foster a culture of excellence, achieving significant organizational goals. Skilled in mentoring and project planning, consistently delivering results through effective staff training and strategic workflow optimization.
Overview
30
30
years of professional experience
Work History
Supervisor/Manager (JCO)
Medical Corps (Indian Army)
04.1994 - 04.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Achieved results by working with staff to meet established targets.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Generated reports detailing findings and recommendations.
Education
CERTIFICATE - SECURITY TRAINING
ARMED FORCES MEDICAL SERVICES
LUCKNOW04.2024
TRADE PROFICIENCY CERTIFICATE - Nursing Assistance
INDIAN ARMED FORCES
Lucknow, India04.2024
BACHELOR'S EQUIVALENT DEGREE - GENERAL
INDIAN ARMED FORCES
Lucknow, India04.2024
Skills
- Staff Management
- Training and mentoring
- Inventory Control
- Staff Development
- Staff Discipline
- Operations Management
- Project Management
- Schedule development
- Project Planning
- Analytical Thinking
Timeline
Supervisor/Manager (JCO)
Medical Corps (Indian Army)
04.1994 - 04.2024
CERTIFICATE - SECURITY TRAINING
ARMED FORCES MEDICAL SERVICES
TRADE PROFICIENCY CERTIFICATE - Nursing Assistance
INDIAN ARMED FORCES
BACHELOR'S EQUIVALENT DEGREE - GENERAL
INDIAN ARMED FORCES
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