PRABINA BARIK
KENDRAPARA
Summary
Extremely motivated to constantly develop my skills and grow professionally. With 8 years of experience in the Hospitality Industry, I am a seasoned Food & Beverage professional, and a consistent team leader seeking to get the best out of my team and provide the finest of service to the guest and the management.
Overview
10
10
years of professional experience
Work History
SERVICE LEADER FOOD AND BEVERAGE
STERLING HOLIDAYS LIMITED VARCA GOA
VARCA
02.2022 - Current
- Led team to deliver exceptional customer service and support guest inquiries.
- Coordinated daily operations to ensure smooth resort activities and guest satisfaction.
- Assisted in training new staff on service standards and operational procedures.
- Managed inventory of supplies and equipment needed for daily operations.
- Developed schedules for staff to optimize coverage during peak hours.
SENIOR FOOD AND BEVERAGE ASSOCIATE
STERLING HOLIDAYS LIMITED VARCA GOA
VARCA
08.2019 - 01.2022
- Provided excellent customer service in fast-paced dining environments.
- Maintained cleanliness and organization of dining areas and serving stations.
Food and Beverage Associate
STERLING HOLIDAYS LIMITED VARCA GOA
VARCA
04.2017 - 07.2019
- Worked closely with managers to ensure smooth operations during peak business times.
Industrial Trainee
RAMADA CARAVELA BEACH RESORT GOA
VARCA
01.2016 - 06.2016
- Learned basic things about all the departments.
Education
Diploma in Catering & Hotel Management -
Father Agnel Institute of Commerce Goa
Goa01-2016
Secondary -
Yubajyoti Anchalik Sikhya Niketan Barakandha
Odisha01-2015
Skills
- Inventory management
- Customer service
- Staff training
- Guest satisfaction
- Service coordination
- Team leadership
- Communication skills
- Time management
- Service recovery
- Problem solving
- Team management
Accomplishments
- 1st Employee Heart of the house, month of March 2018, From Sterling Resort Goa, Varca.
- 2nd Employee month of Jun 2018. Heart of the house. From Sterling Resort Goa, Varca.
- 3rd Employee, month of September 2019, Heart of the house. From Sterling Resort Goa, Varca.
- 4th Appreciation for good leadership award from Mr. Ramesh Ramanathan, (MD), Sterling Resort, Goa, Varca.
- 5th Sparking Joy Thank You Card from ( Ranbir Sing) General Manager of Sterling Goa Varca.
- 6th Sparking Joy Thank You Card from (Rakesh Rawat), Vice President operational, Sterling Goa Varca.
- 7th Employee of the month March 2022.
- 8th Employee of the month January 2023
- 9th Got the guest satisfaction Power to Spark Joy card from Thabitha David ( CHRO).
- 10th Got the individual Award from Mr. Vikram Lalvani ( MD&CEO).
- 11th Got the Employee of the month, front of the house May 2025.
Languages
English
First Language
Hindi
Proficient (C2)
C2
Odia
Proficient (C2)
C2
Konkani
Beginner
A1
Bengali
Beginner
A1
References
References available upon request.
Timeline
SERVICE LEADER FOOD AND BEVERAGE
STERLING HOLIDAYS LIMITED VARCA GOA
02.2022 - Current
SENIOR FOOD AND BEVERAGE ASSOCIATE
STERLING HOLIDAYS LIMITED VARCA GOA
08.2019 - 01.2022
Food and Beverage Associate
STERLING HOLIDAYS LIMITED VARCA GOA
04.2017 - 07.2019
Industrial Trainee
RAMADA CARAVELA BEACH RESORT GOA
01.2016 - 06.2016
Diploma in Catering & Hotel Management -
Father Agnel Institute of Commerce Goa
Secondary -
Yubajyoti Anchalik Sikhya Niketan Barakandha
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