Prabir Kumar Pati

• Created and serviced administrator and user accounts on Linux-based systems, managing application deployments.
• Stayed up-to-date on the latest developments in Linux technologies and best practices, sharing knowledge with team members to continuously improve processes and systems.
• Resolved complex technical issues promptly by leveraging strong troubleshooting skills and root cause analysis techniques.
• Reduced downtime during planned system upgrades, maintaining seamless user experiences through thorough testing and rollback planning.
• Interacted directly with users to diagnose and correct major system issues and address concerns.
• Maintained comprehensive documentation of server configurations, network architecture, and troubleshooting procedures to ensure consistency across the team.

• Enhanced system security through regular vulnerability assessments and timely patch management.
• Worked extensively with Network File System (NFS ) for storage.
• Configuring Postfix, uplift, kernel upgrade, OS uplift etc.
• Good knowledge of Disk Management, Logical Volume Management (LVM) and filesystems and troubleshooting.
• Devised scripts and automation tools to improve system efficiency.
• Management of User accounts, System security, change management and performance tuning.

● Expertise on various OS like Windows server 2012 R2, Windows 7,8.1 & 10,Linux

● Analyze and troubleshoot delivery issues in timely fashion.

● Knowledge about Remedy ticketing Tools CRM.

● Ensure that team maintains high level of competencies and operational excellence.

● Monitoring hardware for failures, diagnosing and tracking failures, repairing failed equipment.

● Managed user account including Password and account expiration, adding or deleting Users, password aging.