Summary
Overview
Work History
Education
Skills
Languages Known
Awards & Achievements
Certification
Personal Information
Education
Timeline
Generic
Prabish  Kumar.S

Prabish Kumar.S

Chennai, Tamil Nadu

Summary

A management professional with more than 8 years of experience in Sales enablement, Technical training, and Partnerships enablement across Saas industry. Working closely with the founders and multiple other stakeholders of the organization, Skilled in Strategic planning and team handling with expertise in long-term business partnerships and growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Partner Enablement Program Manager

Freshworks
04.2022 - Current
  • Identify unique learning and training requirements via collaborating with the business partners, product experts, marketing and product team to implement optimal training approach that best supports products and workflows.
  • Work with the internal LMS team to strategically manage timely release and upgrade of enablement content also establishing steady cadences of learning and certification for partners.
  • Lead the development of comprehensive enablement materials that includes technical and functional solutions alongside knowledge management initiatives regarding the development and use of intellectual property.
  • Providing consultation and product training materials to the partner and their customers via LMS or live session to develop product awareness and adoption.
  • Have successfully built and released enablement content for the high ARPA product Freshservice accounting for 350+ Million in revenue.
  • Spearheaded all training and content requirements for the GenAI feature Freddy and Freddy Co-Pilot, Which contributed to a 5% (3.5 million) increase in the overall revenue.
  • Assess quality result trends, product launches, foresee learning requirements and formulate fitting training interventions alongside analyzing and building new enablement content based on the product road map.
  • Customize and deliver training materials to help monetization via new partners onboarded and enable them across all the Freshworks products, sales process and GTM strategies.

Revenue Enablement Manager

Nobroker Hood
03.2021 - 12.2022
  • Focusing on monetization through newly onboarded resources and enable them across all the product offerings, sales process and GTM strategies.
  • Consolidate use cases and build presets within the product demo that helps clients understand and connect with the product.
  • Collaborate with a range of subject matter experts, LMS, product management, marketing to identify training requirements and implement effective learning initiatives.
  • Helping drive riving revenue targets in the assigned region by working closely with multiple internal channel mangers, partner organization's business development, sales and marketing teams.


Strategy Lead

Colive
05.2019 - 02.2021
  • Working with cross functional teams such as Marketing, Growth to ramp up resources and partners to become revenue contributors.
  • Establishing steady cadences for training of new employees and partners.
  • Identify unique learning and training requirements, Collaborate with the product experts, marketing and product team to implement high-quality learning initiatives.

Senior Manager - Strategy

Monk Tech Labs
05.2016 - 04.2019
  • Worked with the team to develop comprehensive enablement materials that includes technical and functional solutions, Leading knowledge management initiatives regarding the development and use of intellectual property.
  • Train the newly hired resources and partners on GTM readiness.
  • Analyze and understand feature requirements, PMF, GTMS and work with the relevant teams towards faster product implementation and adoption.
  • Connect with prospective leads, capture requirements to demonstrate product capabilities,
  • Spearhead end to end sales initiative from opportunity hunting to deal closure.

Education

Bachelor of Science - Computer Science

SRM University
Chennai, TN
04.2015

Skills

Revenue Enablement

Product & Sales Enablement

Technical Training

Sales Strategy & Business planning

Product Optimization (L&D)

Solution Selling

Languages Known

English (R/W/S)

Hindi (R/W/S)

Tamil (R/S)

Malayalam (R/S)

Kannada (S)

Awards & Achievements


  • Awarded "MVP" title for H2 in 2022
  • Awarded "Champion" title for Q1 in 2023
  • FDC of $ 80k MRR via 8 newly onboarded partners
  • Product implementation across 120+ projects globally


Certification

ITIL Principles 101

Google Project Management: Professional Certificate

Freshworks Sales Certification

Freshworks Adv. Product Certification



Personal Information

Date of Birth: 07-02-1995

Gender: Male

Education

SRM University (2012-2015)

BSc. Comp Sci

Madras Christian College(HSE-12th Grade)

Completed with 72%

Kendriya Vidyalaya(SSE-10th Grade)

Completed with 78%

Timeline

Partner Enablement Program Manager

Freshworks
04.2022 - Current

Revenue Enablement Manager

Nobroker Hood
03.2021 - 12.2022

Strategy Lead

Colive
05.2019 - 02.2021

Senior Manager - Strategy

Monk Tech Labs
05.2016 - 04.2019

Bachelor of Science - Computer Science

SRM University
Prabish Kumar.S