Extremely energetic with excellent leadership skills. Always keeping the team motivated to complete the task at high quality value yet time sensitive. Highly dedicated guest services representative, consistency with record high guest satisfaction rankings. Utilize knowledge, skills and abilities to seek out opportunities and turn around underperforming operations. Exceed in high quality assurance and going above and beyond the work place expectations. Manage new hires and train them until they’re signed off. In addition to training employees I also have excelled in the following areas: Retail operations, Complaint Handling & Resolution, Front-End Supervisor and Sales and Margin Improvement. On top of that I am very organized, resilient, professional, analytical and capable of overcoming obstacles.
Awards