Prabuddha Vyas
Bengaluru
Summary
UX and service design leader with 15 years of experience enhancing user journeys across e-commerce, healthcare, business intelligence, fintech, edtech, citizen services, and OTT sectors. Successfully delivered optimized systems and improved user experiences with business outcomes for over 100 clients. Currently developing blii.ai, an AI-driven cognitive twin product, and holds Google Cloud certifications in AI agent engineering and multi-agent architecture.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Founder & Builder
Blii - AI Intent & Content Recall
Bengaluru
08.2025 - Current
- Developed AI-powered intent-capture product to enhance user interaction, recognized in top 1% nationally during Google × Antler Immersion 2026.
- Developed AI solutions for content recall and intent recognition, improving user engagement.
- Collaborated with cross-functional teams to refine product features and usability, resulting in enhanced user satisfaction.
Visiting Faculty & Juror
National Institute of Design (NID)
Bengaluru
01.2018 - Current
- Instructed courses on service design and systems thinking, enhancing student comprehension.
- Provided expert feedback as external juror for postgraduate interaction design projects.
Managing Director & Founder
UniKwan Innovations
Bengaluru
04.2012 - Current
- 100+ clients incl. 10+ Fortune 500 globally, state & national, public sector.
- CVR 0.55% → 1.0% for Titan, Sonata & Fastrack (82% uplift); +13% AOV for ABFRL in one year, retaining the brands as clients for 5+ years. Clients include Adobe, Philips Healthcare, ABFRL, Titan, Lionsgate, Nagra Kudelski Group, MIT labs, GE Healthcare, Openstream.ai, Bigvision.ai, Lightmetrics.ai, Nworx.ai
- Led domestic and global startups from inception to growth stages across US, UK, and India.
- Expanded team capacity to support growing project demands, facilitating collaboration and enhancing productivity.
- Received DIA Award 2021 for Atyati financial inclusion, impacting 75M+ members, 100K+ points of service 40+ villages, Multiple banking partners.
Product Innovation Advisor
Stierlink Ventures
Düsseldorf
01.2024 - 08.2024
- Advised European-based startups on innovation strategy, enhancing AI integration, product development, and go-to-market effectiveness.
- Advised clients on investment strategies and opportunities.
- Conducted market research to identify emerging trends and risks.
- Collaborated with teams to develop strategic business plans.
Co-Founder & COO
NFT Mantra Ltd
London
01.2022 - 12.2022
- Co-founded UK-registered Web3 venture with India operations, secured $100K pre-seed funding for initial operations. Led cross-functional teams in design, product, and marketing, developed foundational strategies and processes to support growth.
Senior Design Engineer - UX
Nokia India Pvt Ltd
Bengaluru
04.2010 - 04.2012
- Designed service for Nokia's OVI.com global subscription platform, enhancing user experience for millions of subscribers across retail and digital channels.
- Translated user research into journey specifications, enabling effective cross-functional engineering delivery.
- Collaborated with cross-functional teams to define clear product specifications, aligning development with user needs.
- Conducted rigorous product testing and validation, ensuring adherence to quality standards.
Design Researcher
Nokia Research Center
Bengaluru
03.2009 - 04.2010
- Conducted user research to extract key insights that directly informed product design enhancements.
- Analyzed user study data to generate actionable recommendations that guided design decisions.
- Facilitated workshops to clarify user needs and tackle design challenges, enabling collaborative solutions.
- Exploratory research on future mobile interaction models; co-filed 2 patents (USA & India).
Service Design Research Intern
National Institute of Design & IBM India Research Lab
Bengaluru
11.2007 - 04.2008
- Co-developed service design methodology frameworks with NID faculty and IBM researchers to enhance research outcomes.
- Analyzed qualitative data from design research studies to identify user insights and inform design decisions.
- Analyzed research data to inform design decisions and strategies.
- Collaborated with cross-functional teams to develop innovative design concepts.
Technical Intern
Airtel
Indore
04.2004 - 04.2004
- Conducted RX level survey to assess coverage of Airtel, Reliance, Idea cellular services, identifying gaps to enhance service quality.
- Assisted in troubleshooting network issues for improved service delivery.
- Supported testing of new software applications and system upgrades, ensuring system reliability.
Education
PGDPD - Design for Digital Experience
National Institute of Design
Bengaluru01-2009
B.E. - Electronics & Communication
SGSITS
Indore01-2005
Skills
- UX and product strategy
- Experience design & strategy
- Service design leadership
- Design research & Usability
- Product innovation
- Innovation strategy
- Market analysis
- Data-driven decisions
- System design
- Process improvement
- Problem solving
- Client engagement
- Customer focus
- Stakeholder management
- Client management
- Strategic planning
- Adaptive thinking
Certification
- Engineer AI Agents with ADK, Google Cloud, 06/01/26
- Multi-Agent Architecture, Google Cloud, 05/01/26
- Generative AI Sprint for Business, Outskill / NSDC, 12/01/25
- AI Masterclass in Openclaw, Outskill, 04/01/26
- Digital Marketing Certified, HubSpot Academy, 03/01/26
- Google × Antler Immersion 2026, Top 1% of India's ecosystem 15/06/26
Languages
- English, Fluent
- Hindi, Fluent
- German, Basic
Advisory And Public Engagements
- Govt. Advisory: IT & BT, Commerce & Industries & Rural Development - Govt. of Karnataka
- International: Indian industry delegation, Düsseldorf NRW - Federal Ministry for Economic Affairs & Climate Action, Germany
- Speaking: IXDA
- NASSCOM
- Bengaluru Tech Summit
- CII Design
- Global design conferences DNDA Singapore
- Technology & Design Advisor to "The Daily Pioneer", oldest english daily in INDIA
Timeline
Founder & Builder
Blii - AI Intent & Content Recall
08.2025 - Current
Product Innovation Advisor
Stierlink Ventures
01.2024 - 08.2024
Co-Founder & COO
NFT Mantra Ltd
01.2022 - 12.2022
Visiting Faculty & Juror
National Institute of Design (NID)
01.2018 - Current
Managing Director & Founder
UniKwan Innovations
04.2012 - Current
Senior Design Engineer - UX
Nokia India Pvt Ltd
04.2010 - 04.2012
Design Researcher
Nokia Research Center
03.2009 - 04.2010
Service Design Research Intern
National Institute of Design & IBM India Research Lab
11.2007 - 04.2008
Technical Intern
Airtel
04.2004 - 04.2004
PGDPD - Design for Digital Experience
National Institute of Design
B.E. - Electronics & Communication
SGSITS