PRACHI DAS
Vapi
Summary
Dedicated and ambitious about everything opportunity given. I give my best in making the most out of the responsibility provided to me. My objective is to perceive a career in a reowned firm with dedicated efforts and to associate myself with an organisation that gives me chance to update my knowledge.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Apple Brand Promoter
Tata Croma
06.2023 - Current
- Worked closely with internal teams to ensure that all brand objectives were met.
- Conducted market research surveys to identify customer preferences for products and services.
- Collected data from customer feedback forms and used it to improve customer service experience.
- Provided customers with product information and answered their questions.
- Built lasting relationships with customers by delivering first-call resolution.
- Increased sales and brand awareness through face-to-face marketing.
- Gathered customer feedback to inform future marketing strategies and product developments.
Brand Advisor
Vivo Company
05.2018 - 05.2023
- Responded promptly to customer inquiries regarding products or services.
- Implemented initiatives that improved customer experience while increasing brand loyalty.
- Managed social media accounts to engage with customers and increase brand awareness.
- Monitored customer feedback on products, services, promotions and advertising campaigns.
- Regularly monitored competitor activity in order to stay ahead of the competition.
- Provided product knowledge to customers in store and online.
- Coordinated with vendors for product delivery and inventory management.
Sales and Marketing Personnel
VIP Bag Store
Vapi
01.2017 - 04.2018
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed inventory and supplies to ensure materials were available when needed.
Education
B.B.A - Marketing
DY Patil University Pvt Ltd
Pune05.2025
H.S.C -
L.G. HARIA MULTIPURPOSE SCHOOL
01.2017
S.S.C -
ST. MARY'S SCHOOL
01.2016
Skills
- Store managing
- Team handling
- Leadership skills
- Computer Operating
- Quick learner
- Technical knowledge
- Market research
- Customer engagement
- Customer relationship management
Disclaimer
I hereby declare that the above information is correct and true to the best of my knowledge and belief.
Languages
- English (Fluent)
- Hindi (Fluent)
- Gujarati (Fluent)
- Oriya (Fluent)
Languages
English
Upper Intermediate
B2
Hindi
Advanced
C1
Gujarati
Upper Intermediate
B2
Spanish
Beginner
A1
Timeline
Apple Brand Promoter
Tata Croma
06.2023 - Current
Brand Advisor
Vivo Company
05.2018 - 05.2023
Sales and Marketing Personnel
VIP Bag Store
01.2017 - 04.2018
B.B.A - Marketing
DY Patil University Pvt Ltd
H.S.C -
L.G. HARIA MULTIPURPOSE SCHOOL
S.S.C -
ST. MARY'S SCHOOL