Process Manager with excellent track record in collaboration across departments to evaluate, design and implement business processes. Consistently improved processes and managed change among stakeholders using positive approaches. Well-established data analysis experience. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services.
· Supporting the leadership team to execute agreements, share certificates, and compliance documents.
· Key Accounts management
· Supervised monthly financial reports, including revenue-expenditure, cash flow statement, and profit & loss statement.
· Directed reconciliations, vendor oversight, and payment handling.
· Integral involvement in revenue management, client engagement, contract negotiation.
· Effectively controlled working capital by minimizing unbilled items, streamlining invoicing processes, and enhancing collection efforts.
· Improved debt aging indicators.
·Delivered comprehensive Management Information System (MIS) for monitoring sales performance, incentives, and other analytical insights.
· Assisting in administrative and HR functions, guaranteeing precise employee records and upkeeping the enterprise database.
· Exhibited adept people management and adept communication with stakeholders.
· Managed vendor relations and equipment tracking.
· Handled front office tasks, patient appointments, and feedback tracking.
· Provided administrative assistance to directors for event management and arrangements.
· Supervised office staff and ensured exceptional customer service.
· Addressed customer complaints and managed office supply orders.
· Responded to emergencies and monitored stock levels.
· Managed customer interactions and addressed internal escalations.
Business Development
undefinedIndian payroll management-Udemy
Indian payroll management-Udemy