Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Accomplishments
Languages
Timeline
Generic
Prachi Garje

Prachi Garje

Mumbai

Summary

Accomplished Sales Representative with solid sales history and in-depth experience. Diligent and professional with expertise in conducting market analysis and recognizing trends within territories. Talented and successful at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Manager Inside Sales

Tech Mahindra
Mumbai
02.2022 - 07.2023
  • Assist the sales team with completing customer transactions and managing issues.
  • Train new associates in successful sales and performance strategies
  • Coach sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Track opportunities generated for your respective accounts
  • Plan and manage the campaign calendar for the assigned vertical(s).
  • Design focused campaigns and coordinate with the team ensure relevant marketing materials are ready prior to launch
  • Ensure maximum account and contact penetration across campaigns
  • Understand organization structures and establish connections with CXO, VP, and director contacts
  • Expand prospect databases across functions via extensive research

Academic Counselor

UpGrad Education technologies PVT LTD
Mumbai
03.2021 - 11.2021
  • Interface with leads via inbound and outbound calls or the Internet for the purpose of converting leads into confirmed applications across the globe.
  • Maintain a constant communication channel with leads through phone, email, chat and social media during the pre and post-sales processes.
  • Maintain a detailed database of all the interactions with the leads and provide constant feedback to the Student Experience Manager in order to optimize lead closure
  • To develop and maintain a positive working relationship with the students from countries all over the world
  • Managed over 150 customer calls per day
  • Increase in sales revenue by 20 % every month

Sales Manager

Whitehat Jr
Mumbai
08.2020 - 03.2021
  • Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
  • Intensely following up with the prospects and closing the sales within the sales cycle.
  • ·Diligently communicating and priming the lead through channels like email, whatsapp, SMS, calls.
  • · Monitoring self-performance at all times while also contributing to the team performance, keeping track of factors like conversion factor, average revenue generated per lead, Average revenue per sale, etc
  • Coordinate with finance team to get desired output.
  • Increased monthly gross sales from and exceeded goals for sale s, revenue and profit margins.

Zonal Trainer

Thinktel Solutions India Pvt. Ltd.
Mumbai
02.2018 - 01.2020
  • Managed recruitment, training and development for highly effective sales team.
  • Assessed training program effectiveness on regular basis and improved upon deficient areas.
  • Developed and led group training courses to align with corporate sales and service goals.
  • Trained on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.
  • Developed new training programs such as online modules, interactive software, language labs and online programs and provided ongoing training to staff.
  • Collaborated with Human Resources to facilitate recruitment promotion at job fairs and other community events.
  • Designed and implemented sales training program and documentation.

Team Coach

Thinktel Solutions India Pvt. Ltd.
Mumbai
05.2017 - 02.2018
  • Implemented exercise programs and training strategies to bolster individual and team performance.
  • Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals.
  • Led targeted training programs to educate staff on product benefits and service capabilities.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.
  • Transcended sales quota with 200% increase based on improved promotional and contract negotiation skills.
  • Increased revenue by productively directing time and resources to applicable areas and exceeding specific sales goals.

Team Leader

APPCO Marketing Private Limited
Mumbai
06.2016 - 04.2017
  • Refined team workflows to better capitalize on individual strengths and maximize market share.
  • Expanded company customer base and cemented market presence by implementing strategic sales plans.
  • Led sales team to exceed quarterly sales goals.
  • Monitored sales team performance and provided constructive feedback.
  • Reported sales data to upper management for review.
  • Built strong team by recruiting and developing top sales talent.
  • Contributed to successful daily upkeep of warehouse inventory tracking.
  • Set ambitious sales goals and motivated strong performance to keep team growing effectively.
  • Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
  • Forecasted sales to management and collaborated to build effective sales team.

Sales Executive

APPCO Marketing Private Limited
Mumbai
06.2015 - 05.2016
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
  • Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
  • Developed SWOT analysis and executed targeted sales strategies accordingly using data-driven decision-making.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.

Education

B.E. Instrumentation Engineering - Instrumentation

University of Mumbai
Mumbai
06.2015

Skills

  • Sales
  • Point of Sale Knowledge
  • Excellent people skills
  • Contract preparation
  • Relationship building
  • Multi-tasking strengt
  • Team Management
  • Goal Setting
  • Sales Team Supervision

Certification

Team Management: Advanced Training and Development: Advanced Strategy Making: Advanced, ACADEMIC DETAILS B.E. (Instrumentation) from Ramrao Adik Institute of Technology (Mumbai University) in 2015 (71%) PERSONAL DETAILS Date of Birth: 09th May 1993

Additional Information

  • Developing continuous sales process improvement capability across the group with great quality and accuracy. Bridge the knowledge level of associates on an ongoing basis by conducting regular process tests and suggesting sales training program. Protecting the confidentiality and integrity of information (client/ business related) used in sales training. Responsible for ensuring that the service level agreements with the clients are met. Interacting with the client on a regular basis and updating the challenges faced and finding solutions to resolve them. Motivating the trainees and ensuing the tools for employee engagement are optimally utilized to meet desired goals Rendering honest timely feedback to management. Driving as well as supporting quality initiatives to keep pace with emerging business compliance requirements. Monitoring performance and quality reports for ensuring improvement in sales performance. Carrying out effective leave management to ensure optimal utilisation of resources to meet sales training requirements. Conducting refreshers of sales training based on internal as well as external auditors rendering on floor sales training for improvement in conversion of sales. Determining individual sales training needs with the help of one on one meeting with representatives. Recognizing superior talent at risk and taking proactive measures for retention. Calibrating regularly with operations and understanding the changing requirements of the organization. As a sales trainer also responsible for generating MIS for management

Accomplishments

  • Supervised team of 45 staff members.
  • Successfully transformed the the team sales with increase in average by 200%
  • Successfully increased team size from 7 to 36 in one quarter by increasing revenue
  • Excellence of sales award


Languages

English
Proficient
C2
Hindi
Proficient
C2
Marathi
Bilingual or Proficient (C2)

Timeline

Assistant Manager Inside Sales

Tech Mahindra
02.2022 - 07.2023

Academic Counselor

UpGrad Education technologies PVT LTD
03.2021 - 11.2021

Sales Manager

Whitehat Jr
08.2020 - 03.2021

Zonal Trainer

Thinktel Solutions India Pvt. Ltd.
02.2018 - 01.2020

Team Coach

Thinktel Solutions India Pvt. Ltd.
05.2017 - 02.2018

Team Leader

APPCO Marketing Private Limited
06.2016 - 04.2017

Sales Executive

APPCO Marketing Private Limited
06.2015 - 05.2016

B.E. Instrumentation Engineering - Instrumentation

University of Mumbai

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Prachi Garje